Assistant Store Manager - Sales & Service

Welcome to Pottery Barn, where we believe that every home should be a reflection of one's unique style and personality. We are currently seeking a dynamic and motivated Assistant Store Manager of Sales & Service to join our team and help bring our vision to life. As an Assistant Store Manager, you will play a key role in driving sales and providing exceptional customer service to our valued clients. If you are passionate about home décor, have a knack for sales, and possess strong leadership skills, we want you to be a part of our Pottery Barn family.

1. Manage Sales Team: The Assistant Store Manager will be responsible for overseeing the sales team and providing guidance, support, and training to ensure they meet and exceed sales goals.
2. Drive Sales: The Assistant Store Manager will work closely with the sales team to implement strategies and techniques to drive sales and increase revenue.
3. Provide Exceptional Customer Service: The Assistant Store Manager will lead by example and ensure that all customers receive exceptional service from the sales team, and will step in to handle any escalated customer concerns.
4. Maintain Store Standards: The Assistant Store Manager will be responsible for ensuring that the store is clean, organized, and visually appealing at all times, in line with company standards.
5. Train and Develop Team: The Assistant Store Manager will be responsible for training and developing the sales team, providing regular feedback and coaching to improve performance and ensure a high level of customer service.
6. Collaborate with Visual Merchandising: The Assistant Store Manager will work closely with the visual merchandising team to ensure that all displays and product presentations are visually appealing and in line with the company's brand and standards.
7. Monitor Inventory: The Assistant Store Manager will work with the inventory management team to monitor and maintain appropriate stock levels, and ensure that all product displays are well-stocked and replenished as needed.
8. Assist with Store Operations: The Assistant Store Manager will support the Store Manager in various operational tasks, such as scheduling, payroll, and budget management.
9. Create a Positive Team Culture: The Assistant Store Manager will foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong sense of company culture.
10. Stay Informed on Industry Trends: The Assistant Store Manager will stay up-to-date on industry trends, new products, and competitors to make informed decisions and recommendations to improve sales and customer experience.

According to JobzMall, the average salary range for a Assistant Store Manager - Sales & Service in New York, NY, USA is $40,000 to $50,000 per year. However, this can vary depending on the specific company, location, and experience of the individual. Some Assistant Store Managers may earn more than $50,000 per year, while others may earn less than $40,000 per year. Factors such as bonuses, benefits, and commission can also impact the overall salary for this position.

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.