Assistant Store Manager - Sales & Service

Welcome to Pottery Barn! We are a premier home furnishings and decor retailer known for our high-quality products and exceptional customer service. We are currently seeking a highly motivated and customer-centric individual to join our team as an Assistant Store Manager - Sales & Service. In this role, you will play a vital part in driving sales and ensuring an exceptional shopping experience for our customers. If you are a passionate leader with a strong background in sales and service, we want to hear from you! Keep reading for more details on the qualifications we are looking for in a candidate.

1. Manage and supervise the sales team to ensure exceptional customer service and sales performance.
2. Train and mentor sales associates to improve their product knowledge and sales techniques.
3. Create and implement sales strategies to drive revenue and meet sales targets.
4. Monitor and analyze sales data to identify trends and opportunities for improvement.
5. Resolve customer complaints and issues in a timely and professional manner.
6. Maintain a high level of product knowledge and effectively communicate product features and benefits to customers.
7. Assist with merchandising and visual displays to ensure an attractive and inviting shopping environment.
8. Collaborate with other store managers and departments to ensure a cohesive and seamless customer experience.
9. Conduct regular performance evaluations and provide feedback and coaching to sales team members.
10. Create and maintain a positive and inclusive work environment for all team members.
11. Stay up-to-date with industry trends and competitors to inform sales strategies and improve customer experience.
12. Assist with inventory management and stock replenishment to ensure availability of products.
13. Adhere to company policies and procedures and ensure all team members are following them as well.
14. Participate in store events and promotions to drive sales and customer engagement.
15. Continuously seek opportunities to improve sales and service processes and procedures.

According to JobzMall, the average salary range for a Assistant Store Manager - Sales & Service in Southlake, TX 76092, USA is between $40,000 and $55,000 per year. This may vary depending on the specific company, location, and level of experience. Some positions may offer additional benefits such as bonuses, commissions, and health insurance.

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.