Assistant Store Manager - Sales & Service

Welcome to Pottery Barn, where we believe in creating beautiful and functional spaces for our customers to call home. We are currently seeking a highly motivated individual to join our team as an Assistant Store Manager - Sales & Service. In this role, you will have the opportunity to lead and inspire a team of sales associates, while providing exceptional customer service and driving sales results. If you have a passion for home decor, a strong sales background, and a desire to grow your career with a well-respected brand, we want to hear from you. Keep reading to learn more about the qualifications and qualities we are looking for in our ideal candidate.

1. Lead a team of sales associates towards achieving sales goals and providing exceptional customer service.
2. Train and develop sales associates on product knowledge, customer service skills, and sales techniques.
3. Create and implement sales strategies to drive revenue and increase customer base.
4. Monitor and analyze sales metrics to identify areas for improvement and implement action plans to increase sales.
5. Develop and maintain strong relationships with customers to ensure a positive shopping experience and promote brand loyalty.
6. Assist customers with product selection and provide product knowledge and recommendations.
7. Handle customer inquiries, complaints, and escalations in a professional and timely manner.
8. Maintain a visually appealing and organized store layout to enhance the customer shopping experience.
9. Collaborate with visual merchandising team to ensure displays and signage are up-to-date and in line with company standards.
10. Oversee inventory management and replenishment processes to ensure product availability.
11. Conduct regular meetings with sales team to communicate sales goals, provide feedback, and recognize top performers.
12. Work closely with Store Manager to develop and implement store procedures and policies.
13. Uphold company standards and policies, including but not limited to, loss prevention, safety, and employee conduct.
14. Stay up-to-date on industry trends, product knowledge, and competitor information.
15. Continuously identify opportunities for process improvement and provide suggestions to enhance store operations.

According to JobzMall, the average salary range for a Assistant Store Manager - Sales & Service in Dallas, TX, USA is $38,000 - $60,000 per year. This range may vary depending on factors such as experience, location, and the specific company or industry the individual is working in.

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.