
Assistant Store Manager - Sales & Service
Are you passionate about creating an exceptional shopping experience for customers? Do you have a knack for leading and motivating a team? Pottery Barn is seeking an Assistant Store Manager who is dedicated to providing top-notch sales and service at our store. As the Assistant Store Manager, you will play a crucial role in driving sales and ensuring the highest level of customer satisfaction. We are looking for a dynamic and personable individual with a strong background in retail sales and management. If you are a customer-focused leader with a proven track record of success, we want to hear from you!
- Provide exceptional customer service: The Assistant Store Manager will be responsible for ensuring that customers have a positive shopping experience and receive top-notch service at all times. This includes addressing any customer complaints or concerns and going above and beyond to meet their needs.
- Lead and motivate a team: The Assistant Store Manager will be responsible for overseeing a team of sales associates and motivating them to achieve their sales goals. This includes training, coaching, and providing feedback to help team members improve their performance.
- Drive sales: The Assistant Store Manager will be responsible for driving sales and meeting sales targets. This includes developing and implementing sales strategies, monitoring sales performance, and taking proactive steps to increase sales.
- Ensure customer satisfaction: The Assistant Store Manager will be responsible for ensuring that customers are satisfied with their shopping experience. This includes addressing any issues or concerns promptly and working to resolve them in a timely manner.
- Manage store operations: The Assistant Store Manager will be responsible for overseeing the day-to-day operations of the store. This includes managing inventory, scheduling, and ensuring that the store is clean and well-maintained.
- Hire and train staff: The Assistant Store Manager will be involved in the hiring and training of new sales associates. This includes conducting interviews, providing onboarding and training, and ensuring that all team members are knowledgeable about the products and services offered.
- Monitor and analyze sales data: The Assistant Store Manager will be responsible for monitoring and analyzing sales data to identify trends and opportunities for improvement. This includes making recommendations for changes to improve sales and customer satisfaction.
- Collaborate with other departments: The Assistant Store Manager will work closely with other departments, such as marketing and merchandising, to ensure that the store is meeting its goals and objectives.
- Uphold company policies and standards: The Assistant Store Manager will be responsible for upholding company policies and standards, including those related to customer service, sales, and store operations.
- Stay informed about industry trends
Previous Retail Management Experience: A Successful Assistant Store Manager - Sales & Service At Pottery Barn Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Home Furnishings Or Decor Store.
Strong Sales And Customer Service Skills: This Position Requires A Candidate Who Is Able To Drive Sales And Provide Exceptional Customer Service. A Proven Track Record Of Meeting And Exceeding Sales Goals And Creating Positive Customer Experiences Is Essential.
Knowledge Of Pottery Barn Products And Brand: An Understanding Of Pottery Barn's Products, Brand Image, And Aesthetic Is Crucial For An Assistant Store Manager To Effectively Lead And Assist The Sales Team.
Team Leadership And Development: The Ideal Candidate Should Have Experience In Supervising And Developing A Team Of Sales Associates. The Ability To Motivate And Coach Team Members To Achieve Their Goals Is Essential.
Excellent Communication And Organizational Skills: As An Assistant Store Manager, Strong Communication Skills Are Necessary For Collaborating With Upper Management, Store Staff, And Customers. Additionally, The Ability To Multitask And Prioritize Tasks Is Essential For Managing The Store's Sales And Service Operations.
Time Management
Product knowledge
Inventory Control
customer service
Cash Handling
Visual merchandising
Team Leadership
Sales management
Interpersonal Communication
staff training
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Store Manager - Sales & Service in Las Vegas, NV, USA is $40,000 - $55,000 per year. This may vary depending on factors such as the specific company, location, experience, and skills of the individual.
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Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.

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