Assistant Store Manager - Sales & Service

Are you passionate about providing exceptional customer service and driving sales? Are you a natural leader with a strong business acumen? Look no further! Pottery Barn is seeking an Assistant Store Manager who will be responsible for overseeing the sales and service operations of our store. As a member of our management team, you will have the opportunity to make a significant impact on our business while working in a dynamic and supportive environment. We are looking for individuals who are highly motivated, customer-focused, and have a proven track record of success in a retail setting. Join us in creating a memorable shopping experience for our customers and advancing your career with a well-respected brand.

1. Drive Sales: The Assistant Store Manager will be responsible for achieving and exceeding sales targets and goals by actively promoting and selling products to customers. This includes developing and implementing sales strategies, monitoring sales performance, and providing guidance and support to sales associates.
2. Ensure Exceptional Customer Service: The Assistant Store Manager will set the standard for exceptional customer service by leading by example and coaching sales associates to deliver the highest level of service to every customer. This includes resolving customer complaints and ensuring customer satisfaction.
3. Manage Store Operations: The Assistant Store Manager will oversee all aspects of store operations, including inventory management, visual merchandising, and store maintenance. They will ensure that the store is properly stocked, displayed, and maintained to provide an inviting and organized shopping environment for customers.
4. Lead and Develop a Team: The Assistant Store Manager will be responsible for recruiting, hiring, training, and developing a high-performing sales team. They will provide ongoing coaching, feedback, and support to ensure that all team members are motivated, engaged, and equipped to deliver excellent performance.
5. Analyze and Report on Performance: The Assistant Store Manager will track and analyze sales and performance data to identify trends, opportunities, and areas for improvement. They will use this information to make informed decisions and develop strategies to drive sales and improve store operations.
6. Collaborate with Management Team: The Assistant Store Manager will work closely with other members of the management team to develop and implement store-wide initiatives, policies, and procedures. They will also collaborate with other departments, such as marketing and merchandising, to ensure the store is aligned with company goals and brand standards.
7. Uphold Company Standards: The Assistant Store Manager will ensure that the store and its employees are in compliance with company policies, procedures, and standards. They will also maintain a safe and secure working environment for both employees and customers.
8. Foster a Positive and Supportive Work Environment: The Assistant Store Manager will foster a positive and inclusive work

According to JobzMall, the average salary range for a Assistant Store Manager - Sales & Service in Scottsdale, AZ, USA is $36,000 - $50,000 per year. This range can vary depending on factors such as location, experience, and the specific company or industry the position is in.

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.