Pottery Barn

Assistant Store Manager-Sales & Service

Pottery Barn

San Francisco, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an experienced Assistant Store Manager-Sales & Service to join our vibrant and dynamic team at Pottery Barn. Our ideal candidate will have a passion for providing excellent customer service and an enthusiasm for helping to drive sales.The successful applicant will be a highly motivated individual with a proven track record in retail sales and service. They must have the ability to prioritize and multitask in a fast-paced environment while maintaining a positive attitude and strong work ethic.The Assistant Store Manager-Sales & Service will be responsible for leading a team of sales associates, developing customer relationships, and ensuring the highest level of customer satisfaction. They must be comfortable taking the lead on day-to-day operations and providing guidance and support to the store team. The successful applicant must also possess strong organizational, problem-solving, and communication skills.If you have a strong retail background and are looking for a rewarding opportunity to join our team, then we would love to hear from you.

Responsibilities:

  1. Lead a team of sales associates and provide guidance and support.
  2. Develop customer relationships and ensure the highest levels of customer satisfaction.
  3. Prioritize and multitask in a fast-paced environment.
  4. Maintain a positive attitude and strong work ethic.
  5. Handle day-to-day operations of the store.
  6. Monitor sales performance and take appropriate action to drive sales.
  7. Analyze store performance metrics and identify opportunities for improvement.
  8. Provide coaching and feedback to staff to ensure performance objectives are met.
  9. Develop and implement store policies and procedures.
  10. Resolve customer complaints in a professional and timely manner.
  11. Train and develop store staff.
  12. Effectively communicate with customers, staff, and upper management.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Multi-Task

  • Good Organizational Skills

  • Ability To Motivate And Lead A Team

  • Excellent Customer Service Skills

  • Strong Leadership Skills

  • Knowledge Of Retail Sales And Operations

  • Proven Track Record Of Sales Success

Required Skills
  • Budgeting

  • Inventory Management

  • Planning

  • Communication

  • Time Management

  • Coaching

  • Leadership

  • customer service

  • Pricing

  • Visual merchandising

  • Staff management

  • Problem-Solving

  • Organizational

  • Sales strategies

  • Negotiating

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Organizational skills

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager-Sales & Service in San Francisco, CA, USA is $47,500 - $66,845 per year. This salary range is based on the analysis of data from various sources, including job postings and employer surveys.

Additional Information
Pottery Barn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 14th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Pottery Barn

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.

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