Postmates

Insurance Claims Specialist

Postmates

201 3rd St, San Francisco, CA 94103, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

Your primary responsibility will be to assess incoming reports of insurance claims reported by members of our Fleet, third parties, and/or insurance companies. You will also work collaboratively with our Trust & Safety, Legal team to review safety incidents that result in theft and property damage claims. Oversee entire lifecycle of assigned claims following established claims handling strategies. Work directly with TPA and broker to investigate and expedite claims. Work cross-functionally with all support departments to investigate Auto, General Liability, Worker Compensation, and Occupational Accident claims. Actively participate and proactively drive improvements Help develop and implement product and Help Center changes to ensure a positive user experience when accidents occur and promote self-service on our platform. Manage and oversee the DocuSign, Google/ Excel spreadsheets, and Box Folders to ensure streamlined classification.

Where is this job?
This job is located at 201 3rd St, San Francisco, CA 94103, USA
Job Qualifications
  • 3+ years in insurance claims management, Trust and Safety, Fraud, Risk Management, or related role

  • Comfort in a fast-paced environment, subject to rapid change and uncertainty

  • Experience handling high priority escalations and working cross-functionally promptly to provide resolutions

Required Skills
  • Time Management

  • MS Word

  • MS Outlook

  • DocuSign

  • Google Apps

  • Customer Service skills

  • Zendesk

  • Record Keeping Skills

  • MS Excel skills

Soft Skills
  • Process Improvement

  • Verbal communication

  • Detail Oriented

  • written communication

  • Organization Skills

  • Self motivation

  • Result Driven

Compensation

According to JobzMall, the average salary range for a Insurance Claims Specialist in 201 3rd St, San Francisco, CA 94103, USA is between $35,000 and $65,000 per year. This range will vary depending on the company, location, experience, and other factors.

Additional Information
Postmates is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 12th, 2021
Apply BeforeAugust 19th, 2025
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About Postmates

Postmates is transforming the way goods move around cities by enabling anyone to have anything delivered on-demand. Our revolutionary Urban Logistics platform connects customers with local couriers who can deliver anything from any store or restaurant in minutes.

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