
Insurance Claims Specialist
Your primary responsibility will be to assess incoming reports of insurance claims reported by members of our Fleet, third parties, and/or insurance companies. You will also work collaboratively with our Trust & Safety, Legal team to review safety incidents that result in theft and property damage claims. Oversee entire lifecycle of assigned claims following established claims handling strategies. Work directly with TPA and broker to investigate and expedite claims. Work cross-functionally with all support departments to investigate Auto, General Liability, Worker Compensation, and Occupational Accident claims. Actively participate and proactively drive improvements Help develop and implement product and Help Center changes to ensure a positive user experience when accidents occur and promote self-service on our platform. Manage and oversee the DocuSign, Google/ Excel spreadsheets, and Box Folders to ensure streamlined classification.
3+ years in insurance claims management, Trust and Safety, Fraud, Risk Management, or related role
Comfort in a fast-paced environment, subject to rapid change and uncertainty
Experience handling high priority escalations and working cross-functionally promptly to provide resolutions
Time Management
MS Word
MS Outlook
DocuSign
Google Apps
Customer Service skills
Zendesk
Record Keeping Skills
MS Excel skills
Process Improvement
Verbal communication
Detail Oriented
written communication
Organization Skills
Self motivation
Result Driven
According to JobzMall, the average salary range for a Insurance Claims Specialist in 201 3rd St, San Francisco, CA 94103, USA is between $35,000 and $65,000 per year. This range will vary depending on the company, location, experience, and other factors.
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