Pizza Hut

Shift Lead

Pizza Hut

Akron, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you ready to rise up and take charge in a fast-paced, team-oriented environment? Look no further! Pizza Hut is seeking a motivated and dynamic individual to join our team as a Shift Lead. As a Shift Lead, you will have the opportunity to lead and inspire a team of pizza enthusiasts, while ensuring exceptional customer service and the highest quality of food. We are looking for someone who is passionate about the restaurant industry and has a strong desire to succeed. If you have a positive attitude, excellent communication skills, and proven leadership abilities, we want to hear from you!

  1. Lead and motivate a team of employees to ensure a positive and productive work environment.
  2. Train and develop team members on company policies, procedures, and customer service standards.
  3. Monitor and maintain food quality, cleanliness, and sanitation standards.
  4. Handle customer complaints and resolve issues in a timely and professional manner.
  5. Create and implement strategies to increase sales and improve overall performance.
  6. Schedule and manage employee shifts to ensure adequate coverage and efficient operation.
  7. Conduct regular performance evaluations and provide feedback and coaching to team members.
  8. Collaborate with management to develop and implement new processes and procedures.
  9. Ensure compliance with all safety and security policies and procedures.
  10. Maintain accurate records of sales, inventory, and employee schedules.
  11. Communicate effectively with team members, superiors, and customers.
  12. Uphold company standards and policies, and serve as a role model for team members.
  13. Work collaboratively with other Shift Leads and management to achieve company goals.
  14. Handle cash and credit transactions accurately and responsibly.
  15. Continuously seek opportunities for personal and professional growth.
Where is this job?
This job is located at Akron, OH, USA
Job Qualifications
  • Previous Supervisory Or Leadership Experience In A Restaurant Or Customer Service Setting.

  • Knowledge Of Pizza Hut Products, Recipes, And Procedures.

  • Ability To Handle Multiple Tasks And Prioritize Responsibilities In A Fast-Paced Environment.

  • Excellent Communication And Interpersonal Skills To Effectively Manage A Team And Interact With Customers.

  • Strong Problem-Solving And Decision-Making Abilities To Handle Customer Complaints And Resolve Any Operational Issues.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Leadership

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Shift Lead in Akron, OH, USA is between $33,000 to $42,000 per year. This range can vary depending on factors such as experience, industry, and company size. Some companies may also offer additional benefits and bonuses to Shift Leads.

Additional Information
Pizza Hut is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 7th, 2024
Apply BeforeApril 11th, 2026
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About Pizza Hut

Pizza Hut is an American restaurant chain and international franchise which was founded in 1958 in Wichita, Kansas by Dan and Frank Carney.

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