Patient Access Assoc - Nights

Welcome to Piedmont Healthcare, where our mission is to provide high-quality, patient-centered care. We are currently seeking a dedicated and compassionate individual to join our team as a Patient Access Associate for our night shift. As a Patient Access Associate, you will play a crucial role in ensuring that our patients have a seamless and positive experience from the moment they enter our facility. We are looking for someone who is detail-oriented, empathetic, and able to handle multiple tasks in a fast-paced environment. If you have a passion for helping others and are looking for an opportunity to make a difference in patients' lives, we would love to have you as part of our team.

1. Greet and welcome patients, visitors, and staff with a warm and friendly attitude.
2. Provide excellent customer service by addressing patients' needs and concerns in a timely and efficient manner.
3. Verify patient information and insurance coverage to ensure accurate billing and timely payment.
4. Schedule and coordinate patient appointments, procedures, and admissions.
5. Collect and process patient payments and provide financial counseling when necessary.
6. Assist patients with completing necessary forms and paperwork.
7. Answer phone calls and respond to inquiries in a professional and courteous manner.
8. Maintain patient confidentiality and adhere to HIPAA regulations.
9. Collaborate with other departments to ensure a smooth patient flow and efficient operations.
10. Maintain a clean and organized workspace to create a positive environment for patients and staff.
11. Stay updated on hospital policies, procedures, and services to provide accurate information to patients.
12. Keep track of patient schedules and communicate any changes or delays to appropriate parties.
13. Handle and resolve patient complaints or issues with empathy and a customer-focused approach.
14. Train and mentor new Patient Access team members as needed.
15. Continuously seek opportunities to improve processes and enhance patient experience.

According to JobzMall, the average salary range for a Patient Access Assoc - Nights in Newnan, GA, USA is $31,000-$48,000 per year. This can vary depending on factors such as experience, education, and the specific employer.

A private, not-for-profit organization with 800 locations serving 2.5 million patients across Georgia, Piedmont is transforming healthcare, creating a destination known for the best clinicians and a one-of-a-kind experience that always puts patients first. Today, more than 110 years since it was founded, Piedmont is known as a leading health system in treatment of heart disease, organ transplantation and cancer care with 11 hospitals, 27 urgent care centers, 28 Piedmont QuickCare locations, 555 Piedmont Clinic physician practice locations and more than 2,300 Piedmont Clinic members.