Piedmont Healthcare

Front Office Assistant - Columbus Surgical Specialist, PRN

Piedmont Healthcare

Columbus, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for an opportunity to work in a fast-paced and dynamic healthcare environment? Look no further! Piedmont Healthcare is seeking a Front Office Assistant to join our team at Columbus Surgical Specialist on a PRN (as needed) basis. As a Front Office Assistant, you will play a crucial role in providing excellent customer service and administrative support to our patients and healthcare professionals. We are looking for a dependable and compassionate individual with strong communication and organizational skills. If you are passionate about making a positive impact on people's lives, we want you to be part of our team!

  1. Greet and welcome patients, visitors, and healthcare professionals in a friendly and professional manner.
  2. Answer phone calls, schedule appointments, and assist with patient inquiries.
  3. Collect and verify patient information, including insurance and personal details.
  4. Maintain patient records and ensure accuracy of information.
  5. Process payments and handle billing inquiries.
  6. Coordinate with other departments and healthcare professionals to ensure smooth patient flow.
  7. Maintain cleanliness and organization of the front office area.
  8. Adhere to all HIPAA regulations and maintain patient confidentiality.
  9. Assist with other administrative tasks as needed.
  10. Provide exceptional customer service and handle any patient concerns or complaints.
  11. Communicate effectively with patients, coworkers, and healthcare professionals.
  12. Demonstrate a strong understanding of medical terminology and procedures.
  13. Adapt to changes and be able to work in a fast-paced and dynamic environment.
  14. Attend training sessions and stay updated on company policies and procedures.
  15. Display a positive and compassionate attitude towards patients and their families.
  16. Collaborate with the healthcare team to ensure the best possible patient care.
  17. Follow safety protocols and maintain a clean and safe work environment.
  18. Demonstrate dependability and punctuality in attendance.
  19. Embrace and promote the organization's mission, vision, and values.
  20. Maintain a professional appearance and behavior at all times.
Where is this job?
This job is located at Columbus, GA, USA
Job Qualifications
  • Excellent Communication Skills: A Front Office Assistant Must Possess Strong Verbal And Written Communication Skills In Order To Effectively Communicate With Patients, Colleagues, And Other Healthcare Professionals.

  • Knowledge Of Medical Terminology: The Ability To Understand And Use Medical Terminology Is Essential For A Front Office Assistant In Order To Accurately Schedule Appointments, Update Patient Charts, And Communicate With Providers.

  • Customer Service Experience: As A Front Office Assistant, The Candidate Will Be The First Point Of Contact For Patients, So Experience In Customer Service Is Important. This Includes The Ability To Handle Difficult Situations With Empathy And Professionalism.

  • Familiarity With Electronic Medical Records: Most Healthcare Facilities, Including Piedmont Healthcare, Use Electronic Medical Records To Store Patient Information. A Front Office Assistant Should Have Experience With Emrs And Be Comfortable Navigating And Updating Patient Records.

  • Multitasking And Organizational Skills: The Role Of A Front Office Assistant Can Be Fast-Paced And Involve Handling Multiple Tasks At Once. The Ability To Prioritize, Stay Organized, And Manage Time Effectively Is Crucial In This Position.

Required Skills
  • Data Entry

  • Time Management

  • Multitasking

  • customer service

  • Medical Terminology

  • Scheduling Management

  • Interpersonal Communication

  • Insurance Verification

  • Billing And Coding

  • Appointment Coordination

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Front Office Assistant - Columbus Surgical Specialist, PRN in Columbus, GA, USA is $18-$22 per hour. However, this can vary depending on factors such as experience, education, and location.

Overall, the salary range for a front office assistant in the United States can vary from $12-$25 per hour, with the average being around $17 per hour. Factors such as the size and type of organization, location, and level of responsibility can also impact the salary range. Additionally, benefits such as health insurance, retirement plans, and paid time off may also be included in the compensation package.

Additional Information
Piedmont Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Piedmont Healthcare

A private, not-for-profit organization with 800 locations serving 2.5 million patients across Georgia, Piedmont is transforming healthcare, creating a destination known for the best clinicians and a one-of-a-kind experience that always puts patients first. Today, more than 110 years since it was founded, Piedmont is known as a leading health system in treatment of heart disease, organ transplantation and cancer care with 11 hospitals, 27 urgent care centers, 28 Piedmont QuickCare locations, 555 Piedmont Clinic physician practice locations and more than 2,300 Piedmont Clinic members.

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