Store General Manager

Welcome to Petco, where we are dedicated to providing the best care for pets and their owners. As the Store General Manager, you will play a crucial role in leading a team and ensuring our store runs smoothly and efficiently. We are seeking a passionate and experienced individual who is committed to delivering exceptional customer service and driving sales. If you have a love for animals, a strong business acumen, and proven leadership skills, we want to hear from you!

1. Oversee the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.
2. Lead and manage a team of employees, providing guidance, training, and support to ensure they are delivering excellent customer service.
3. Create and maintain a positive and welcoming environment for both customers and employees.
4. Develop and implement strategies to drive sales and increase profitability.
5. Monitor and analyze store performance, identifying areas for improvement and implementing solutions.
6. Maintain inventory levels and ensure products are properly stocked and displayed.
7. Effectively communicate with customers, addressing any concerns or inquiries in a timely and professional manner.
8. Uphold company policies and procedures, ensuring compliance with all regulations and laws.
9. Develop and maintain relationships with local pet organizations and businesses to increase community involvement and drive sales.
10. Create and execute a marketing plan to promote the store and its products/services.
11. Conduct regular staff meetings to communicate company updates, goals, and expectations.
12. Handle any escalated customer issues or complaints, finding effective resolutions.
13. Monitor and manage store expenses, staying within budget and finding cost-saving opportunities.
14. Hire, train, and evaluate employees, providing necessary feedback and opportunities for growth.
15. Stay informed about industry trends, products, and competitors to make informed business decisions.

According to JobzMall, the average salary range for a Store General Manager in Aurora, CO, USA is $66,000 to $102,000 per year. This can vary depending on the size and type of store, the manager's level of experience, and the specific responsibilities of the role. Other factors that can affect salary include the industry, location, and company's financial performance.

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.