Senior, CRM Production Developer
Welcome to Petco, where we are dedicated to creating a better world for pets and the people who love them. We are currently seeking a highly skilled and experienced Senior CRM Production Developer to join our dynamic team. As a leader in the pet industry, we are committed to continuously improving our customer relationship management (CRM) strategies to provide the best possible experience for our customers. In this role, you will play a vital part in developing and maintaining our CRM platforms, ensuring that our systems are running smoothly and efficiently. If you have a passion for technology and a love for animals, we would love to hear from you!
- Develop and maintain our CRM platforms to ensure efficient and effective customer relationship management.
- Collaborate with cross-functional teams to design, implement, and test new CRM strategies and initiatives.
- Identify and troubleshoot any technical issues with the CRM systems, providing timely and effective solutions.
- Stay up-to-date with industry trends and best practices to continuously improve our CRM strategies.
- Train and mentor junior developers on CRM systems and best practices.
- Develop and maintain technical documentation for all CRM processes and procedures.
- Work closely with the marketing and customer service teams to understand their needs and provide technical support as needed.
- Analyze and report on CRM performance metrics, making recommendations for improvements.
- Ensure data integrity and security of CRM systems.
- Participate in meetings and discussions to provide insights and input on CRM strategies and initiatives.
Extensive Experience In Crm Development: A Senior Crm Production Developer At Petco Should Have At Least 5-7 Years Of Experience In Developing And Maintaining Crm Systems, Preferably In A Retail Or E-Commerce Setting.
Proficiency In Crm Platforms: The Ideal Candidate Should Have In-Depth Knowledge And Experience Working With Popular Crm Platforms, Such As Salesforce, Microsoft Dynamics, Or Oracle. They Should Be Able To Customize And Integrate These Systems To Meet Petco's Specific Business Needs.
Strong Technical Skills: A Senior Crm Production Developer Should Have A Strong Technical Background, With Expertise In Programming Languages Such As Java, Sql, And Html. They Should Also Be Familiar With Web Services, Apis, And Data Integration Techniques.
Project Management Experience: Petco's Senior Crm Production Developer Will Be Responsible For Leading And Managing Crm Development Projects, So Experience In Project Management Is A Must. They Should Be Able To Create And Execute Project Plans, Manage Timelines And Budgets, And Communicate Effectively With Cross-Functional Teams.
Analytical And Problem-Solving Skills: In Addition To Technical Expertise, A Senior Crm Production Developer Should Have Strong Analytical Skills And The Ability To Troubleshoot And Resolve Complex Technical Issues. They Should Also Be Able To Identify Opportunities For Process Improvements And Make Recommendations To Enhance Petco's Crm Capabilities.
Project Management
Javascript
Web Development
Data Analysis
E-Commerce
Database Management
Agile Methodology
SQL coding
API integration
Technical Troubleshooting
Software integration
Crm Development
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior, CRM Production Developer in Santiago de Querétaro, Qro., Mexico is between $25,000-$35,000 USD per year. This can vary depending on the specific company, experience level, and skills of the individual. It is recommended to research the specific company and industry to get a more accurate salary range.
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Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.
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