Petco

Sales Associate

Petco

Appleton, WI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a pet lover with a passion for sales and customer service? Look no further! Petco is seeking a dedicated and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and promoting our products and services to pet owners. This is an exciting opportunity for someone who is personable, driven, and has a strong knowledge and love for pets. If you are looking for a fulfilling career in the pet industry, apply now!

  1. Provide exceptional customer service to all pet owners who visit the store.
  2. Utilize knowledge and passion for pets to promote and sell Petco's products and services.
  3. Greet and engage with customers, building relationships and ensuring a positive shopping experience.
  4. Educate customers on proper pet care and nutrition.
  5. Maintain a clean and organized store environment, ensuring shelves are stocked and displays are visually appealing.
  6. Process transactions accurately and efficiently.
  7. Meet and exceed sales goals and targets set by management.
  8. Continuously learn about new products and services offered at Petco to better assist customers.
  9. Assist in the training and development of new employees.
  10. Handle customer inquiries, complaints, and returns in a professional and timely manner.
  11. Collaborate with team members to ensure the store is meeting all operational and sales objectives.
  12. Adhere to all company policies and procedures, including safety and security protocols.
  13. Attend and participate in store meetings and trainings.
  14. Maintain a positive and enthusiastic attitude towards work and represent the brand with professionalism.
  15. Continuously strive to improve sales techniques and product knowledge.
Where is this job?
This job is located at Appleton, WI, USA
Job Qualifications
  • Knowledge Of Pet Products And Nutrition: A Sales Associate At Petco Should Have A Thorough Understanding Of The Various Products And Nutrition Needs For Different Types Of Pets. This Knowledge Will Help Them To Effectively Assist Customers In Finding The Right Products For Their Pets.

  • Strong Customer Service Skills: Sales Associates At Petco Should Have Excellent Customer Service Skills To Provide A Positive And Helpful Shopping Experience For Customers. This Includes Being Friendly, Patient, And Knowledgeable About The Products And Services Offered At Petco.

  • Sales Experience: Previous Experience In Sales, Preferably In A Retail Environment, Is A Valuable Qualification For A Sales Associate At Petco. This Experience Demonstrates The Ability To Meet Sales Targets, Build Relationships With Customers, And Handle Various Customer Inquiries And Concerns.

  • Animal Handling Experience: Since Petco Is A Pet-Friendly Store, It Is Important For Sales Associates To Have Some Experience Handling Animals. This Could Include Previous Work With Animals, Such As Volunteering At A Shelter Or Owning Pets Themselves. This Experience Will Help In Providing Hands-On Assistance To Customers With Their Pets In-Store.

  • Communication And Teamwork Skills: A Sales Associate At Petco Should Have Strong Communication Skills To Effectively Communicate With Customers, As Well As With Other Team Members. They Should Also Be Able To Work Well In A Team Environment, As They Will Be Collaborating With Other Associates To Achieve Sales Goals And Provide A Positive Shopping Experience For Customers.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Animal care

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Appleton, WI, USA is $30,000-$40,000 per year. This can vary depending on factors such as experience, job title, and company. Some Sales Associates may also receive commission or bonuses in addition to their base salary.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 5th, 2025
Apply BeforeOctober 17th, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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