Petco

Sales Associate

Petco

Holyoke, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello there! Are you passionate about animals and have a knack for sales? Look no further, because Petco is currently seeking a dedicated and driven individual to join our team as a Sales Associate. As a Sales Associate, you will have the opportunity to interact with animal lovers on a daily basis and help them find the perfect products for their furry friends. We are looking for an energetic and customer-oriented individual who is eager to learn and grow with us. If you have a love for animals and a passion for sales, then we would love for you to join our pack!

  1. Greet and engage with customers in a friendly and professional manner.
  2. Educate customers about the various products and services offered by Petco, with a focus on meeting the needs of their pets.
  3. Use knowledge of animal care and behavior to assist customers in finding the best products for their pets.
  4. Maintain a clean and organized sales floor, ensuring that all products are properly stocked and displayed.
  5. Process transactions accurately and efficiently using the point-of-sale system.
  6. Build and maintain relationships with customers to ensure repeat business and customer loyalty.
  7. Continuously learn about new products, services, and promotions to effectively communicate them to customers.
  8. Assist with inventory management, including receiving and stocking merchandise, and conducting inventory counts.
  9. Collaborate with team members to achieve sales goals and provide excellent customer service.
  10. Follow all company policies and procedures, including those related to animal care and safety.
  11. Resolve customer complaints and concerns in a timely and professional manner.
  12. Attend and participate in training and development programs to enhance sales and customer service skills.
  13. Proactively seek out opportunities to improve sales and customer satisfaction.
  14. Maintain a positive and enthusiastic attitude to promote a fun and welcoming environment for customers and team members.
  15. Adhere to all safety and security protocols to ensure a safe shopping experience for customers and their pets.
Where is this job?
This job is located at Holyoke, MA, USA
Job Qualifications
  • Knowledge Of Pet Care Products: A Sales Associate At Petco Should Have A Good Understanding Of The Products And Services Offered At The Store. This Includes Knowledge Of Different Pet Food Brands, Grooming Products, And Other Pet Care Essentials.

  • Excellent Customer Service Skills: The Ability To Provide Exceptional Customer Service Is Essential For A Sales Associate At Petco. This Involves Being Friendly, Approachable, And Knowledgeable About The Products And Services To Assist Customers In Making Informed Purchasing Decisions.

  • Sales Experience: Previous Sales Experience Is Preferred For A Sales Associate Position At Petco. This Includes Experience In Retail, Customer Service, Or A Similar Role Where The Candidate Has Demonstrated Strong Sales Skills.

  • Passion For Animals: A Passion For Animals And Their Well-Being Is An Important Qualification For A Sales Associate At Petco. This Job Involves Interacting With Pets And Their Owners On A Daily Basis, So A Genuine Love For Animals Is Necessary.

  • Physical Stamina: Working At Petco Often Involves Tasks Such As Stocking Shelves, Lifting Heavy Bags Of Pet Food, And Assisting With Grooming Services. Therefore, A Sales Associate Should Have Good Physical Stamina And Be Able To Stand For Extended Periods.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Retail

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Animal handling

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Associate in Holyoke, MA, USA is $24,000 - $35,000 per year. This can vary depending on the specific company, location, and individual experience and qualifications.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 5th, 2025
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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