Petco

Sales Associate

Petco

West Orange, NJ 07052, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an animal lover with a passion for customer service? Do you thrive in a fast-paced, dynamic environment? Look no further! Petco is seeking a highly motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, promoting products and services, and ensuring the overall satisfaction of our customers. If you have a positive attitude, strong communication skills, and a love for pets, we want to hear from you! Join our pet-loving community and make a difference in the lives of animals and their owners.

  1. Greet and assist customers in a friendly and professional manner.
  2. Provide excellent customer service by addressing any questions or concerns regarding products and services.
  3. Actively promote and sell products and services to meet sales goals.
  4. Educate customers on the benefits and features of different products and services.
  5. Maintain knowledge of store inventory and product locations.
  6. Process transactions accurately and efficiently.
  7. Keep store shelves stocked and organized.
  8. Ensure store cleanliness and organization.
  9. Handle customer complaints and resolve issues in a timely and professional manner.
  10. Collaborate with team members to achieve store goals and maintain a positive work environment.
  11. Stay up-to-date on industry trends and new products.
  12. Continuously strive to improve customer satisfaction and loyalty.
  13. Provide support to other team members as needed.
  14. Adhere to all company policies and procedures.
  15. Attend training and meetings as required.
  16. Display a love and passion for animals and provide exceptional care for them.
  17. Create a welcoming and inviting atmosphere for both customers and pets.
  18. Foster relationships with customers and their pets to promote repeat business.
  19. Adhere to all safety and health regulations.
  20. Maintain a professional appearance and demeanor at all times.
Where is this job?
This job is located at West Orange, NJ 07052, USA
Job Qualifications
  • Knowledge Of Pet Care And Products: A Sales Associate At Petco Should Have A Thorough Understanding Of Different Types Of Pets, Their Needs, And The Products And Services Offered By The Store To Cater To Those Needs.

  • Excellent Customer Service Skills: Interacting With Customers And Providing Them With A Positive Shopping Experience Is A Crucial Part Of A Sales Associate's Job At Petco. They Should Have Strong Communication Skills, Be Friendly, And Be Able To Handle Difficult Situations With Patience And Empathy.

  • Sales And Marketing Experience: As A Sales Associate, One Should Be Able To Promote Products And Services Effectively, Up-Sell And Cross-Sell, And Meet Sales Targets. Prior Experience In Sales And Marketing Is Preferred For This Role.

  • Team Player: A Sales Associate At Petco Should Be Able To Work Well With Others And Collaborate With Team Members To Achieve Common Goals. They Should Also Be Willing To Assist In Tasks Outside Of Their Designated Role, Such As Restocking Shelves Or Helping With Inventory.

  • Physical Stamina: This Job Requires Being On One's Feet For Extended Periods And Lifting And Carrying Heavy Items Such As Bags Of Pet Food. Therefore, Candidates Should Have Good Physical Stamina And Be Able To Work In A Fast-Paced Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Animal care

  • Attention to

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in West Orange, NJ 07052, USA is between $25,000-$40,000 per year. This can vary depending on factors such as experience, commission structure, and the specific industry or company the sales associate is working for.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 5th, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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