Petco

Operations Manager

Petco

Bakersfield, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Petco, where we strive to provide the best products and services for our beloved pets. As an Operations Manager, you will play a vital role in ensuring our stores run smoothly and efficiently. We are looking for a dedicated individual who is passionate about animals and has a strong background in operations management. If you have a proven track record of driving results, managing teams, and maintaining excellent customer service, we want you on our team! Join us in making a positive impact on the lives of pets and their owners.

  1. Oversee day-to-day operations of the Petco store, ensuring all processes and procedures are followed efficiently and effectively.
  2. Develop and implement strategies to improve store operations, including inventory management, scheduling, and customer service.
  3. Lead and manage a team of employees, including hiring, training, and providing ongoing coaching and development.
  4. Monitor and analyze key performance indicators to identify areas for improvement and make data-driven decisions.
  5. Maintain a high level of customer service by resolving any issues or concerns in a timely and professional manner.
  6. Work closely with other departments, such as merchandising and marketing, to ensure a cohesive and successful operation.
  7. Ensure compliance with company policies, procedures, and safety standards.
  8. Manage and maintain store budget, including expenses and revenue.
  9. Conduct regular store audits to ensure compliance with standards and identify areas for improvement.
  10. Stay up-to-date on industry trends and developments, and make recommendations to enhance the customer experience and drive business growth.
Where is this job?
This job is located at Bakersfield, CA, USA
Job Qualifications
  • Bachelor's Degree In Business Management, Operations Management, Or A Related Field.

  • Minimum Of 3 Years Experience In Operations Management, Preferably In A Retail Or Pet Industry Setting.

  • Proven Leadership And Team Management Skills.

  • Strong Organizational And Project Management Abilities.

  • Knowledge Of Inventory Management, Supply Chain, And Budgeting Processes.

Required Skills
  • Budgeting

  • Process Improvement

  • Project Management

  • Inventory Management

  • Vendor Management

  • Logistics

  • customer service

  • Supply Chain

  • Quality Control

  • Staff Development

  • Team Leadership

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Manager in Bakersfield, CA, USA is $73,000-$117,000 per year. However, this can vary depending on the specific industry, company size, and level of experience. Some Operations Managers may earn as high as $150,000 or more, while others may earn less than the average range.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 5th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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