Petco

Grooming Salon Manager

Petco

Chandler, AZ, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Welcome to Petco, where we strive to provide top-notch grooming services for all of our furry friends. We are currently seeking a dedicated and experienced Grooming Salon Manager to lead our team and ensure the highest quality of care for our beloved pets. The ideal candidate will possess strong leadership skills, a passion for animals, and a drive for providing exceptional customer service. If you have a love for grooming and a desire to make a positive impact in the lives of pets and their owners, we would love to have you join our team.

  1. Manage and oversee the daily operations of the grooming salon, ensuring a smooth and efficient workflow.
  2. Lead and supervise a team of groomers, providing guidance, support, and training as needed.
  3. Maintain a high level of grooming standards and ensure that all pets are treated with care and respect.
  4. Create and maintain a positive and welcoming environment for both pets and customers.
  5. Build and maintain strong relationships with customers, ensuring their needs and concerns are addressed in a timely and professional manner.
  6. Monitor and control inventory levels, including grooming supplies and equipment, to ensure efficient use and cost-effectiveness.
  7. Enforce company policies and procedures, including safety protocols, to ensure the well-being of pets and employees.
  8. Keep up-to-date with industry trends and techniques, and implement new ideas to enhance the grooming services offered.
  9. Handle customer complaints and concerns, utilizing problem-solving skills to resolve issues and ensure customer satisfaction.
  10. Collaborate with other departments, such as retail and training, to promote and cross-sell services and products.
  11. Maintain accurate records of grooming services, appointments, and customer information.
  12. Adhere to all local, state, and federal regulations and laws related to pet grooming.
  13. Continuously evaluate and improve processes and procedures to increase efficiency and quality of services.
  14. Attend meetings and training sessions to stay informed on company updates and developments.
  15. Represent the company in a professional and positive manner at all times.
Where is this job?
This job is located at Chandler, AZ, USA
Job Qualifications
  • Minimum Of 2 Years Professional Grooming Experience With A Wide Range Of Breeds And Coat Types.

  • Strong Leadership Skills And Experience Managing A Team Of Groomers And Salon Staff.

  • In-Depth Knowledge Of Grooming Techniques, Tools, And Products.

  • Excellent Customer Service Skills And Ability To Effectively Communicate With Pet Owners.

  • Proficiency In Scheduling, Inventory Management, And Financial Reporting.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • customer service

  • Staff management

  • Animal handling

  • employee training

  • Problem-Solving

  • Pet grooming

  • retail operations

  • Sales Techniques

  • Marketing Strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Grooming Salon Manager in Chandler, AZ, USA is $35,000 - $55,000 per year. This may vary depending on the specific company, experience level, and additional skills or certifications.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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