Petco

Assistant Store Manager

Petco

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a pet lover looking for a rewarding career in the retail industry? Do you have a passion for providing exceptional customer service and managing a team? If so, then we have the perfect opportunity for you! Petco is currently seeking an enthusiastic and experienced Assistant Store Manager to join our team. In this role, you will have the opportunity to work with a variety of pets and their owners, while utilizing your leadership skills to help our store thrive. We are looking for someone with a strong work ethic, excellent communication skills, and a love for all things furry. If this sounds like you, we encourage you to apply for this exciting opportunity!

  1. Oversee daily operations of the store, including opening and closing procedures, inventory management, and cash handling.
  2. Provide exceptional customer service by greeting and assisting customers, answering questions, and providing product recommendations.
  3. Train and develop a team of employees to ensure they are knowledgeable about products and able to provide excellent customer service.
  4. Create and maintain a positive and welcoming environment for customers and employees.
  5. Monitor and analyze sales and performance metrics to identify areas for improvement and implement strategies to increase store profitability.
  6. Assist in merchandising and maintaining store appearance to effectively showcase products and attract customers.
  7. Handle customer complaints and resolve any issues in a timely and professional manner.
  8. Adhere to company policies and procedures, as well as federal and state regulations, to ensure a safe and compliant work environment.
  9. Collaborate with the Store Manager to create and implement sales and promotional plans to drive business and meet financial goals.
  10. Stay up-to-date on industry trends, new products, and services, and provide recommendations to customers and the store team.
  11. Coordinate with other departments, such as grooming and training, to ensure a seamless and positive customer experience.
  12. Assist in hiring and onboarding new employees, as well as conducting performance evaluations and providing feedback to team members.
  13. Continuously strive to improve processes and procedures to enhance the overall store experience for customers and employees.
  14. Handle administrative tasks, such as scheduling, payroll, and budget management, to ensure smooth operation of the store.
  15. Serve as a role model for the store team by demonstrating a strong work ethic, positive attitude, and passion for pets and the retail industry.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Retail Management Experience: Candidates Should Have A Minimum Of 2 Years Of Experience In A Retail Management Role, Preferably In The Pet Industry.

  • Strong Leadership Skills: The Assistant Store Manager Should Possess Excellent Leadership Skills And Be Able To Effectively Manage A Team Of Employees.

  • Knowledge Of Pet Care: A Strong Understanding Of Pet Care And Products Is Essential For This Role, As The Assistant Store Manager Will Be Responsible For Educating Customers And Ensuring The Well-Being Of All Animals In The Store.

  • Customer Service Skills: Excellent Customer Service Skills Are A Must For This Position, As The Assistant Store Manager Will Be Interacting With Customers On A Daily Basis And Must Be Able To Resolve Any Issues Or Concerns.

  • Organizational Skills: The Assistant Store Manager Should Be Highly Organized And Able To Multitask Efficiently In A Fast-Paced Retail Environment. This Includes Managing Inventory, Scheduling, And Overseeing Store Operations.

Required Skills
  • Inventory Management

  • Data Analysis

  • Communication

  • Time Management

  • Organizational Skills

  • customer service

  • Merchandising

  • Team Leadership

  • staff training

  • Problem-Solving

  • Sales strategies

  • Budget

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in Chicago, IL, USA is between $36,000 and $60,000 per year. However, this can vary depending on factors such as the size and type of the store, the assistant manager's experience and qualifications, and the company's overall financial performance. Some assistant managers may also receive additional benefits such as bonuses, commission, and health insurance.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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