Petco

Assistant Store Manager

Petco

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Petco, one of the leading pet specialty retailers in the country! We are currently seeking a highly motivated and dedicated individual to join our team as an Assistant Store Manager. As an Assistant Store Manager, you will play a crucial role in providing exceptional customer service and ensuring the overall success of our store. We are looking for someone who is passionate about pets, has strong leadership skills, and is committed to delivering a positive and engaging shopping experience for both our customers and their furry friends. If you are a proactive, organized, and driven individual with a love for animals, we would love to have you join our Petco family.

  1. Provide excellent customer service by greeting and assisting customers with their pet-related needs.
  2. Oversee the daily operations of the store and ensure that all tasks are completed accurately and efficiently.
  3. Train and develop team members to provide exceptional customer service and maintain a knowledgeable and welcoming atmosphere.
  4. Create and maintain a positive and engaging shopping experience for both customers and their pets.
  5. Monitor and maintain the store's inventory levels, ensuring that products are well-stocked and available for purchase.
  6. Assist in creating and implementing sales strategies to drive store revenue and meet sales goals.
  7. Collaborate with the Store Manager to develop and maintain store policies and procedures.
  8. Ensure the store is clean, organized, and visually appealing at all times.
  9. Conduct regular performance evaluations for team members and provide feedback for improvement.
  10. Handle customer inquiries, complaints, and returns in a timely and professional manner.
  11. Assist in the hiring and onboarding process of new team members.
  12. Adhere to company standards and policies, including safety protocols and animal care guidelines.
  13. Continuously stay updated on industry trends, products, and services to provide the best possible shopping experience for customers.
  14. Assist in creating and managing the store's budget and financials.
  15. Demonstrate and promote a positive and inclusive work culture for all team members.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Experience In Retail Management: A Minimum Of 2-3 Years Of Experience In Retail Management Is Required For This Position. This Should Include Experience In Overseeing Store Operations, Managing Staff, And Driving Sales.

  • Strong Leadership Skills: The Assistant Store Manager Will Be Responsible For Supervising A Team Of Employees, So Strong Leadership Skills Are Essential. This Includes The Ability To Motivate And Coach Team Members, As Well As Handle Any Conflicts That May Arise.

  • Knowledge Of Pet Care: A Passion For And Knowledge Of Pet Care Is Highly Desirable For This Position. This Includes Understanding Different Types Of Pets, Their Needs, And Products Related To Their Care.

  • Excellent Communication Skills: The Assistant Store Manager Will Be Responsible For Communicating With Customers, Employees, And Upper Management. Therefore, Strong Verbal And Written Communication Skills Are Crucial For This Role.

  • Ability To Work In A Fast-Paced Environment: Petco Stores Can Be Fast-Paced And Dynamic, Especially During Peak Times. The Ideal Candidate Should Be Able To Thrive In A Busy Environment And Handle Multiple Tasks At Once, While Still Maintaining A High Level Of Customer Service.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Coaching

  • Team Management

  • Product knowledge

  • Budget management

  • Leadership

  • customer service

  • Merchandising

  • Problem-Solving

  • Sales Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in New York, NY, USA is between $46,000 and $70,000 per year. The specific salary may vary depending on the individual's level of experience, education, and the specific company and location.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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