Petco

Aquatics Specialist

Petco

Tempe, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Petco! We are a leading retailer for all things pet-related, and we are currently seeking a passionate and knowledgeable Aquatics Specialist to join our team. As an Aquatics Specialist, you will be responsible for providing exceptional customer service and expert care for our aquatic animals. We are looking for someone with a genuine love and understanding of aquatic life, as well as the necessary qualifications and experience to excel in this role. If you are a dedicated and enthusiastic individual with a strong background in aquatic care, we would love to hear from you!

  1. Provide exceptional customer service to all Petco customers, ensuring a positive and welcoming experience for all pet owners.
  2. Demonstrate expert knowledge and understanding of aquatic animals and their care, including proper maintenance, nutrition, and handling techniques.
  3. Assist customers in selecting the appropriate aquatic animals, equipment, and supplies for their specific needs and preferences.
  4. Maintain a clean and safe environment for all aquatic animals, including performing regular tank cleanings and water quality checks.
  5. Educate customers on proper care and maintenance for their aquatic animals, as well as potential health concerns and treatment options.
  6. Monitor and maintain proper inventory levels of aquatic animals, food, and supplies, and assist with ordering and restocking as needed.
  7. Work closely with other store associates to ensure a cohesive and well-informed team approach to customer service and animal care.
  8. Handle and resolve any customer concerns or complaints related to aquatic animals or their care.
  9. Stay up-to-date on industry trends and advancements in aquatic care, and share this knowledge with customers and fellow associates.
  10. Adhere to all Petco policies and procedures, as well as any local, state, or federal regulations related to animal care and sales.
  11. Conduct regular health checks on all aquatic animals and report any concerns or issues to the appropriate manager.
  12. Assist with the training and development of new Aquatics team members.
  13. Maintain a positive and professional attitude at all times, representing Petco in a knowledgeable and enthusiastic manner.
  14. Collaborate with the store management team to develop and implement strategies for increasing sales and improving customer satisfaction in the Aquatics department.
  15. Continuously strive to uphold Petco's standards of excellence in animal care and customer service.
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Extensive Knowledge Of Aquatic Species: A Successful Aquatics Specialist Should Have A Deep Understanding Of The Different Types Of Fish, Reptiles, And Other Aquatic Animals Sold At Petco. This Includes Their Behavior, Care Requirements, And Potential Health Issues.

  • Experience In Aquarium Maintenance: Candidates For This Role Should Have Experience In Maintaining And Caring For Aquariums, Including Water Quality Testing, Filtration System Maintenance, And Proper Cleaning Techniques.

  • Strong Customer Service Skills: As An Aquatics Specialist, You Will Be Interacting With Customers Regularly, Providing Them With Expert Advice And Recommendations. Excellent Communication And Customer Service Skills Are Essential For This Role.

  • Physical Ability: This Job May Require Lifting And Carrying Heavy Bags Of Fish Food Or Aquarium Equipment, As Well As Standing For Extended Periods Of Time. Candidates Should Be Physically Capable Of Handling These Tasks.

  • Knowledge Of Store Policies And Procedures: As A Representative Of Petco, The Aquatics Specialist Should Be Familiar With The Company's Policies And Procedures, Including Safety Protocols, Return Policies, And Animal Welfare Guidelines. This Will Ensure A Consistent And Positive Customer Experience.

Required Skills
  • Inventory Management

  • customer service

  • Teamwork

  • Lifesaving techniques

  • Animal care

  • Sales skills

  • Problem-Solving

  • Water quality

  • Tank Maintenance

  • Aquatic Equipment

  • Fish Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Aquatics Specialist in Tempe, AZ, USA is $40,000-$50,000 per year. However, this can vary depending on the specific employer, experience level, and location. Some Aquatics Specialists may also receive additional benefits such as health insurance, retirement plans, and bonuses.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 5th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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