Petco

Aquatics Specialist

Petco

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about aquatic animals and their well-being? Do you have a strong knowledge of aquarium maintenance and care? If so, Petco is looking for an experienced and dedicated Aquatics Specialist to join our team. As an Aquatics Specialist, you will play a crucial role in providing exceptional customer service while promoting responsible pet ownership and ensuring the health and happiness of our aquatic pets. We are seeking candidates who are not only knowledgeable in aquatic care, but also have a strong passion for these unique creatures. If you have a desire to make a positive impact in the lives of pets and their owners, we want to hear from you!

  1. Provide exceptional customer service to all customers, both in-store and over the phone, by answering questions, offering advice, and resolving any issues related to aquatic animals and their care.
  2. Maintain and clean aquariums, tanks, and related equipment to ensure a safe and healthy environment for our aquatic pets.
  3. Monitor and maintain water quality levels in all aquatic environments, including freshwater and saltwater tanks, and take necessary actions to correct any imbalances.
  4. Educate customers on proper aquatic animal care, including tank setup, feeding, and behavior, to promote responsible pet ownership.
  5. Assist customers in selecting appropriate aquatic animals and supplies based on their needs and the needs of the animal.
  6. Perform regular health checks on all aquatic animals, and identify and address any potential health issues.
  7. Keep up-to-date with industry trends, new products, and best practices in aquatic animal care to provide the most current and accurate information to customers.
  8. Work closely with the store team to ensure proper stocking levels and inventory management of aquatic animals and supplies.
  9. Follow all company policies and procedures, including those related to animal welfare, safety, and cleanliness.
  10. Maintain a positive and professional attitude at all times, representing the company and its values.
  11. Continuously strive to improve and expand knowledge of aquatic animal care through training, research, and networking opportunities.
  12. Lead by example and assist in training and mentoring new team members on proper aquatic animal care and customer service.
  13. Respond promptly and effectively to any customer complaints or concerns related to aquatic animals and their care.
  14. Adhere to all local, state, and federal regulations regarding the sale and care of aquatic animals.
  15. Maintain a clean and organized work area, including the aquatic section of the store, to provide an enjoyable shopping experience for customers.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Extensive Knowledge Of Aquatic Species: An Aquatics Specialist At Petco Should Have A Deep Understanding Of A Wide Variety Of Aquatic Species, Including Fish, Reptiles, And Amphibians. This Includes Knowledge Of Their Care Requirements, Behavior, And Common Health Issues.

  • Experience With Aquarium Maintenance: The Ideal Candidate For This Position Should Have Experience With Maintaining Aquariums And Other Aquatic Habitats. This May Include Knowledge Of Water Quality Testing, Filtration Systems, And Tank Cleaning Procedures.

  • Customer Service Skills: As An Aquatics Specialist, You Will Be Interacting With Customers On A Regular Basis. Strong Customer Service Skills, Including The Ability To Provide Knowledgeable And Helpful Advice, Are Essential For This Role.

  • Physical Ability: This Position May Require Lifting And Carrying Heavy Bags Of Fish Food And Other Products, As Well As Cleaning And Maintaining Large Aquariums. Candidates Should Be Physically Fit And Able To Perform These Tasks.

  • Passion For Aquatics: Working With Aquatic Animals And Their Habitats Requires A Genuine Passion For These Creatures. A Successful Aquatics Specialist Should Have A Love For Aquatic Life And A Desire To Share Their Knowledge And Enthusiasm With Customers.

Required Skills
  • Inventory Management

  • water testing

  • Disease Prevention

  • Water Quality Management

  • Tank Maintenance

  • Aquatic Species Knowledge

  • Fish Care

  • Aquascaping

  • Sales And Customer Service

  • Health And Nutrition

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Aquatics Specialist in Chicago, IL, USA is between $35,000 to $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization the specialist is employed by.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2024
Apply BeforeMay 22nd, 2025
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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