Petco

Animal Care Supervisor

Petco

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Petco, where we are dedicated to providing the best care for our furry, scaly, and feathered friends. We are currently seeking a passionate and experienced Animal Care Supervisor to join our team and ensure the well-being of all animals in our care.As an Animal Care Supervisor, you will oversee the daily operations of the animal care department, including managing a team of animal care associates, maintaining the health and cleanliness of all animal habitats, and providing exceptional customer service to pet parents. You will also have the opportunity to educate both customers and team members on proper animal care and handling techniques.To excel in this role, you must have a minimum of 2 years of experience in animal care, preferably in a retail or shelter environment. You should also possess strong leadership skills, excellent communication abilities, and a genuine love for animals. A degree in animal science or a related field is preferred but not required.If you are a dedicated and compassionate individual who is ready to make a positive impact in the lives of animals, we encourage you to apply for the position of Animal Care Supervisor at Petco. Join our team today and be a part of our mission to be the best pet retailer in the world.

  1. Oversee the daily operations of the animal care department to ensure the well-being and safety of all animals in our care.
  2. Manage a team of animal care associates, including hiring, training, scheduling, and providing performance evaluations.
  3. Maintain the health and cleanliness of all animal habitats, including cleaning, feeding, and providing necessary medical care.
  4. Provide exceptional customer service to pet parents by addressing any concerns or questions regarding animal care.
  5. Educate both customers and team members on proper animal care and handling techniques to ensure the highest level of care for all animals.
  6. Ensure compliance with all company policies and procedures, as well as local and federal regulations related to animal care.
  7. Monitor and maintain inventory levels of animal supplies and communicate any needs to the appropriate department.
  8. Collaborate with other departments, such as grooming and training, to provide a comprehensive and seamless customer experience.
  9. Communicate any safety or health concerns to the appropriate parties and take necessary actions to address them.
  10. Stay updated on industry trends and advancements in animal care to continuously improve our practices and services.
  11. Adhere to and enforce all safety protocols to maintain a safe work environment for all team members and animals.
  12. Act as a role model for the team by demonstrating a positive and professional attitude and fostering a collaborative and supportive work culture.
  13. Participate in company-sponsored events and initiatives to promote animal welfare and support the local community.
  14. Complete administrative tasks, such as scheduling, payroll, and budget management, to support the efficient operation of the animal care department.
  15. Continuously strive to uphold the company's mission to be the best pet retailer in the world and promote a positive image of Petco in the community.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Experience In Animal Care Management: Candidates Should Have Prior Experience In Managing Animal Care, Preferably In A Pet Store Or Animal Shelter Setting. This Includes Knowledge Of Proper Animal Handling, Feeding, And Health Care Procedures.

  • Strong Leadership Skills: As A Supervisor, Candidates Must Be Able To Effectively Lead And Manage A Team Of Animal Care Associates. This Requires Strong Communication, Organizational, And Problem-Solving Skills.

  • Knowledge Of Animal Behavior And Welfare: A Good Understanding Of Animal Behavior And Welfare Is Essential For An Animal Care Supervisor. This Includes Being Able To Recognize Signs Of Distress Or Illness In Animals And Taking Appropriate Action.

  • Familiarity With Pet Products And Services: Petco Offers A Wide Range Of Products And Services, So Candidates Should Have A Good Understanding Of The Various Products And Services Offered. This Includes Knowledge Of Different Types Of Pet Food, Toys, And Grooming Services.

  • Customer Service Skills: As A Supervisor, Candidates Will Also Be Responsible For Interacting With Customers And Addressing Any Issues Or Concerns They May Have. Therefore, Strong Customer Service Skills, Including Patience And Empathy, Are Important For This Role.

Required Skills
  • Inventory Management

  • Time Management

  • customer service

  • First Aid

  • Team Leadership

  • Animal handling

  • Problem-Solving

  • Animal behavior

  • Nutrition Knowledge

  • Health Monitoring

  • Training Techniques

  • Groom

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Animal Care Supervisor in Nashville, TN, USA is $27,000 - $35,000 per year. This can vary depending on the specific company, experience level, and education of the individual. Some employers may also offer benefits such as healthcare, vacation time, and retirement plans.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2024
Apply BeforeJuly 20th, 2025
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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