Petco

Animal Care Supervisor

Petco

Durham, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Petco, where we are passionate about providing the best care for all animals. We are currently seeking an experienced and dedicated Animal Care Supervisor to join our team and help us ensure the well-being of our furry friends. As an Animal Care Supervisor, you will play a crucial role in overseeing the daily operations of our animal care department and ensuring that all animals receive proper care and attention. If you are a driven individual with a love for animals and proven leadership skills, we would love to have you join our team. Read on to learn more about this exciting opportunity.

  1. Oversee the daily operations of the animal care department and ensure that all tasks are completed efficiently and effectively.
  2. Monitor and maintain the health and well-being of all animals in our care, including but not limited to feeding, grooming, and administering medication.
  3. Train and supervise a team of animal care staff, providing guidance and support to ensure they are meeting company standards and protocols.
  4. Create and implement schedules for animal care staff to ensure proper coverage and productivity.
  5. Maintain inventory and order necessary supplies for the animal care department.
  6. Develop and maintain relationships with vendors and suppliers to ensure the timely delivery of necessary supplies.
  7. Maintain a clean and safe environment for the animals, staff, and customers.
  8. Conduct regular inspections of animal habitats and equipment to ensure they are in good working condition.
  9. Respond to customer inquiries, concerns, and complaints in a professional and timely manner.
  10. Collaborate with other departments, such as grooming and training, to ensure the best possible care for animals.
  11. Adhere to all company policies and procedures, as well as local, state, and federal regulations regarding animal care.
  12. Continuously seek out ways to improve the animal care department and implement new processes or procedures as needed.
  13. Keep up-to-date records and document any important information or incidents related to animal care.
  14. Conduct performance evaluations for animal care staff and provide constructive feedback for improvement.
  15. Maintain a positive and welcoming attitude towards customers and their pets, promoting a compassionate and caring atmosphere.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Strong Leadership Skills: A Successful Animal Care Supervisor At Petco Should Have Experience Managing A Team Of Animal Care Associates And Be Able To Effectively Delegate Tasks And Provide Guidance And Support When Needed.

  • Knowledge Of Animal Care And Behavior: The Ideal Candidate Should Have Knowledge Of Various Animal Species, Their Behaviors, And Their Specific Care Needs. This Includes Understanding Of Proper Handling, Feeding, And Grooming Techniques.

  • Experience In Customer Service: As A Supervisor, This Individual Will Also Be Responsible For Interacting With Customers And Providing Exceptional Service. Previous Experience In A Customer-Facing Role And The Ability To Handle Customer Concerns And Inquiries Is Important.

  • Organizational And Time-Management Skills: This Role Requires Overseeing The Daily Operations Of The Animal Care Department, Including Scheduling, Inventory Management, And Maintaining A Clean And Safe Environment. Strong Organizational And Time-Management Skills Are Essential For Success In This Position.

  • Passion For Animal Welfare: At Petco, A Commitment To The Well-Being Of Animals Is Paramount. The Ideal Candidate Should Have A Genuine Love For Animals And A Desire To Ensure They Are Well-Cared For And Happy In Their Environment.

Required Skills
  • Inventory Management

  • Time Management

  • Problem Solving

  • customer service

  • Staff management

  • Animal handling

  • Animal Nutrition

  • Medical Knowledge

  • Training Techniques

  • Grooming Standards

  • Behavior Assessment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Animal Care Supervisor in Durham, NC, USA is between $32,000 and $45,000 per year. However, this can vary depending on the specific job duties, experience level, and employer. Some Animal Care Supervisors may earn more than $45,000 per year, while others may earn less than $32,000 per year.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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