Petco

Animal Care Supervisor

Petco

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Petco, where we are passionate about providing the best care for pets and their owners. We are currently seeking a dedicated and experienced Animal Care Supervisor to join our team and help us maintain the highest standards of animal welfare. As a supervisor, you will lead a team of animal care associates and ensure that all animals in our care receive the love, attention, and proper care they deserve. This position requires a strong leader with a love for animals and a commitment to providing exceptional customer service. If you are a responsible, organized, and compassionate individual with a background in animal care, we invite you to apply for this rewarding role.

  1. Lead a team of animal care associates and ensure they are providing the highest level of care for all animals.
  2. Maintain and enforce proper animal care protocols and procedures.
  3. Train and coach new and existing team members on animal care best practices.
  4. Monitor and maintain animal health and wellbeing, including administering medications and treatments as needed.
  5. Oversee the cleanliness and maintenance of all animal habitats and facilities.
  6. Ensure compliance with all local, state, and federal laws and regulations regarding animal welfare.
  7. Communicate effectively with pet owners, addressing any concerns or questions they may have.
  8. Manage and track inventory of necessary supplies and equipment for animal care.
  9. Assist with scheduling and organizing daily tasks for the animal care team.
  10. Collaborate with other departments, such as grooming and training, to provide a comprehensive pet care experience for customers.
  11. Handle any escalated customer complaints or issues related to animal care.
  12. Maintain accurate records of animal health, behavior, and any incidents.
  13. Stay updated on industry trends and advancements in animal care and share knowledge with the team.
  14. Conduct performance evaluations for animal care associates and provide feedback and coaching for improvement.
  15. Uphold the company's values and mission of providing the best care for pets and their owners.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Experience In Animal Care: A Minimum Of 3 Years Of Experience Working With Animals, Preferably In A Retail Or Pet Care Setting. This Includes Knowledge Of Animal Behavior, Nutrition, And Handling Techniques.

  • Leadership Skills: Proven Experience In A Supervisory Role, With The Ability To Lead And Motivate A Team Of Animal Care Associates. This Includes Scheduling, Training, And Performance Management.

  • Animal Welfare Knowledge: A Strong Understanding Of Animal Welfare Standards And Regulations, With A Focus On Providing A Safe And Healthy Environment For All Animals. Knowledge Of Proper Sanitation And Cleaning Protocols Is Also Required.

  • Customer Service Skills: Excellent Communication And Customer Service Skills, With The Ability To Interact With Pet Parents And Provide Them With Knowledgeable And Friendly Service. This Includes Resolving Customer Complaints And Addressing Any Concerns Promptly.

  • Organizational Skills: Strong Organizational Skills Are Necessary To Ensure The Proper Care And Maintenance Of All Animals Under The Supervisor's Care. This Includes Monitoring Inventory Levels, Ordering Supplies, And Maintaining Accurate Animal Records.

Required Skills
  • Inventory Management

  • Time Management

  • customer service

  • First Aid

  • Team Building

  • Record keeping

  • Staff management

  • Animal handling

  • Animal behavior

  • Nutrition Knowledge

  • Cleaning Protocols

  • Training Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Animal Care Supervisor in New York, NY, USA is $39,000 - $62,000 per year. This may vary depending on factors such as the size and type of organization, level of experience, and location within the city.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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