Sales Assistant

We are seeking an experienced and enthusiastic Sales Assistant to join the Penguin Random House family. As a Sales Assistant, you will be responsible for helping customers with their orders, processing payments, and managing inventory. To be successful in this role, you will need strong communication skills, excellent customer service abilities, and attention to detail. If you have a passion for customer service and a drive to help others, we want to hear from you!

Responsibilities:

1. Assist customers with their orders, providing information on product availability, pricing, and delivery times.
2. Process customer payments and ensure accuracy of payment information.
3. Manage inventory levels and order new stock as needed.
4. Provide excellent customer service, responding to customer inquiries in a timely and courteous manner.
5. Utilize strong communication skills to ensure customers’ needs are met.
6. Maintain a clean and organized workspace.
7. Develop an in-depth knowledge of the products available for sale.
8. Resolve customer complaints and disputes in a professional manner.
9. Monitor customer feedback to identify areas for improvement.
10. Follow up with customers on orders and respond to inquiries.

According to JobzMall, the average salary range for a Sales Assistant in New York, NY, USA is $25,000 to $40,000 per year. This range includes base salary, bonuses, and other forms of compensation.

Penguin Random House is an American multinational conglomerate publishing company formed in 2013 from the merger of Random House and Penguin Group. As of 2013, Penguin Random House employed about 10,000+ people globally and published 15,000 titles annually under its 250 divisions and imprints.