Conference Services Assistant

We are looking for an enthusiastic and creative individual to join our team as a Conference Services Assistant at Penguin Random House. This position is ideal for someone with excellent customer service skills, a keen eye for detail, and a passion for organizing events.The successful candidate will be responsible for providing administrative support and managing the day-to-day operations of our conference services team. If you are a self-starter with excellent interpersonal and communication skills, and possess a strong aptitude for problem-solving, then this job may be perfect for you!To be considered for this role, applicants should have at least one year of experience in event planning, customer service, or a related field. A Bachelor’s degree in Hospitality, Business, or a related field is preferred. Additionally, the ideal candidate will possess strong computer and organizational skills, as well as the ability to multi-task in a fast-paced environment.We are excited to hear from you and learn more about why you are the perfect candidate for this role!

Responsibilities:

1. Provide administrative support to the conference services team
2. Manage day-to-day operations of the conference services team
3. Plan events and manage customer service inquiries
4. Communicate with clients and other stakeholders
5. Utilize problem-solving skills to resolve customer issues
6. Create and implement plans to ensure efficient event execution
7. Utilize strong computer skills to enter and update data
8. Maintain organized records of event planning and customer service activities
9. Assist with budget management and other financial duties
10. Monitor event progress and provide feedback to the team
11. Develop creative solutions to challenges that arise
12. Provide support to the event team during conference setup and execution

According to JobzMall, the average salary range for a Conference Services Assistant in New York, NY, USA is between $33,000 and $45,000 per year.

Penguin Random House is an American multinational conglomerate publishing company formed in 2013 from the merger of Random House and Penguin Group. As of 2013, Penguin Random House employed about 10,000+ people globally and published 15,000 titles annually under its 250 divisions and imprints.