PayPal

UX Researcher, Small Business

PayPal

7700 W Parmer Ln, Austin, TX 78729, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At PayPal, UX Researchers influence teams to make customer-centric decisions across the product development lifecycle. This includes early research to understand customer needs and problems and continues through to post-launch research that informs future iterations. Formulate, develop and execute on multiple research methods, identifying best methodology in partnership with other team members and executing with attention to detail and quality. Analyze data, develop impactful insights and deliverables, with the support of a senior researcher. Present compelling and actionable insights and recommendations to multiple teams across the organization. Plan and deliver research programs within budget, timeline and project requirements. Play an active role in our thriving UX Research practice, and culture.

Where is this job?
This job is located at 7700 W Parmer Ln, Austin, TX 78729, USA
Job Qualifications
  • 2 yrs in the study of user experience, design, research or related fields

  • Experience across products and platforms, financial services expertise an advantage.

  • Experience with the standard set of research methods and approaches.

  • Experience doing research with small businesses or casual sellers a plus

Required Skills
  • MS Word

  • Time Management Skills

  • Compelling presentation skills

  • MS Excel skills

  • Budget planning and tracking

  • Analytical skills and aptitude

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a UX Researcher, Small Business in 7700 W Parmer Ln, Austin, TX 78729, USA is $75,000 to $100,000. This salary range can vary depending on the company, the size of the business, the type of work, and the individual's experience.

Additional Information
PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 5th, 2022
Apply BeforeMay 22nd, 2025
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About PayPal

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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