
UX Researcher, Small Business
At PayPal, UX Researchers influence teams to make customer-centric decisions across the product development lifecycle. This includes early research to understand customer needs and problems and continues through to post-launch research that informs future iterations. Formulate, develop and execute on multiple research methods, identifying best methodology in partnership with other team members and executing with attention to detail and quality. Analyze data, develop impactful insights and deliverables, with the support of a senior researcher. Present compelling and actionable insights and recommendations to multiple teams across the organization. Plan and deliver research programs within budget, timeline and project requirements. Play an active role in our thriving UX Research practice, and culture.
2 yrs in the study of user experience, design, research or related fields
Experience across products and platforms, financial services expertise an advantage.
Experience with the standard set of research methods and approaches.
Experience doing research with small businesses or casual sellers a plus
MS Word
Time Management Skills
Compelling presentation skills
MS Excel skills
Budget planning and tracking
Analytical skills and aptitude
Driven and self-motivated
Prioritizing skills
Problem Solving Skills
Flexibility/Adaptability
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a UX Researcher, Small Business in 7700 W Parmer Ln, Austin, TX 78729, USA is $75,000 to $100,000. This salary range can vary depending on the company, the size of the business, the type of work, and the individual's experience.
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PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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