PayPal

SRE Critical Incident Manager

PayPal

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a meticulous and organized problem solver with a knack for managing critical incidents? We’re looking for a System Reliability Engineer (SRE) Critical Incident Manager to join our team at PayPal.As the SRE Critical Incident Manager, you’ll be responsible for coordinating the response to critical incidents, as well as developing plans to prevent future incidents. You’ll be a key part of our team, ensuring that our systems remain reliable and available to our users.To be successful in this role, you should have an in-depth understanding of system reliability engineering principles, as well as a proven track record in managing critical incidents. You’ll need to be a confident communicator, able to calmly coordinate responses with stakeholders in a fast-paced environment. A passion for problem-solving and a keen eye for detail are essential.If this sounds like you, we’d love to hear from you.

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Strong Technical Background

  • Excellent Communication Skills

  • Proven Ability To Manage High Pressure Situations

  • Ability To Assess Risks And Make Decisions Quickly And Effectively

  • Proven Experience In Incident Management And Problem Solving

  • Proven Experience In Developing And Maintaining Processes And Procedures

  • Experience In Working With Multi-Functional Teams

  • Familiarity With Software Development Lifecycle

Required Skills
  • Documentation

  • Risk Management

  • Security

  • Networking

  • Troubleshooting

  • Communication

  • Problem Solving

  • Cloud

  • Reporting

  • Automation

  • Analysis

  • Incident response

  • Coordination

  • Prioritization

  • Tooling

Soft Skills
  • Time management

  • Interpersonal Skills

  • creativity

  • Analytical skills

  • Organizational skills

  • Leadership skills

  • Problem-Solving Skills

  • Communication Skills

  • Adaptability

  • Negotiation Skills

Compensation

According to JobzMall, the average salary range for a SRE Critical Incident Manager in Chicago, IL, USA is between $75,000 and $115,000. This range is based on the salaries reported by sources such as Glassdoor and Indeed. The salary range may vary depending on the experience of the candidate and the specific duties of the role.

Additional Information
PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeApril 11th, 2026
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About PayPal

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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