
SRE Critical Incident Manager
At PayPal, we value proactive and responsive service to ensure our customers have the best experience possible. We are looking for an experienced and talented SRE Critical Incident Manager to join our team. In this role, you will lead and manage the critical incident response process for PayPal's systems.The ideal candidate will have strong technical and leadership skills, a creative problem-solving mindset, and an ability to communicate clearly with both technical and non-technical stakeholders. You will be a proactive agent of change, helping to identify areas of improvement in our incident response process and working to implement them.If you are an experienced and organized individual who is passionate about technology and customer service, we want to hear from you!
Bachelor's Degree In Computer Science
Engineering
Or Related Field
Communication
Strong Organizational
+ Years Of Relevant Experience In Sre Or Production Operations
Proven Experience In Triaging
Troubleshooting
And Resolving Complex Incidents
Proficiency With Scripting Languages Such As Python
Bash
Or Powershell
Experience In Root Cause Analysis And Proactive Problem Management
And Interpersonal Skills
Experience With Devops
Ci/Cd Pipelines
Documentation
Change Management
Security
Troubleshooting
Communication
Time Management
Debugging
Reporting
Automation
Risk Mitigation
Collaboration
Analysis
Monitoring
Problem-Solving
Incident Resolution
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Adaptability
According to JobzMall, the average salary range for a SRE Critical Incident Manager in Scottsdale, AZ, USA is $110,000 to $145,000 per year. This salary range is based on the experience level and other qualifications of the individual.
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PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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