PayPal

SRE Critical Incident Manager

PayPal

Scottsdale, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At PayPal, we value proactive and responsive service to ensure our customers have the best experience possible. We are looking for an experienced and talented SRE Critical Incident Manager to join our team. In this role, you will lead and manage the critical incident response process for PayPal's systems.The ideal candidate will have strong technical and leadership skills, a creative problem-solving mindset, and an ability to communicate clearly with both technical and non-technical stakeholders. You will be a proactive agent of change, helping to identify areas of improvement in our incident response process and working to implement them.If you are an experienced and organized individual who is passionate about technology and customer service, we want to hear from you!

Where is this job?
This job is located at Scottsdale, AZ, USA
Job Qualifications
  • Bachelor's Degree In Computer Science

  • Engineering

  • Or Related Field

  • Communication

  • Strong Organizational

  • + Years Of Relevant Experience In Sre Or Production Operations

  • Proven Experience In Triaging

  • Troubleshooting

  • And Resolving Complex Incidents

  • Proficiency With Scripting Languages Such As Python

  • Bash

  • Or Powershell

  • Experience In Root Cause Analysis And Proactive Problem Management

  • And Interpersonal Skills

  • Experience With Devops

  • Ci/Cd Pipelines

Required Skills
  • Documentation

  • Change Management

  • Security

  • Troubleshooting

  • Communication

  • Time Management

  • Debugging

  • Reporting

  • Automation

  • Risk Mitigation

  • Collaboration

  • Analysis

  • Monitoring

  • Problem-Solving

  • Incident Resolution

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a SRE Critical Incident Manager in Scottsdale, AZ, USA is $110,000 to $145,000 per year. This salary range is based on the experience level and other qualifications of the individual.

Additional Information
PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PayPal

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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