At PayPal, we are the world's leading provider of digital payments services, and our Social Media Manager will be responsible for developing and executing our social media strategy to grow our online presence and strengthen our brand. This position requires an individual with outstanding communication and organizational skills who is passionate about social media, marketing, and customer service.The ideal candidate for this role is a creative thinker who is a master of digital communication, a skilled copywriter, and a strategic thinker. They should have an in-depth knowledge of the latest social media trends and be able to create compelling content that engages customers and drives engagement. The successful candidate will possess excellent customer service skills, be highly organized, and have a proven track record of success in managing social media accounts.We are looking for a Social Media Manager who is passionate about our brand and mission and is dedicated to providing our customers with the best possible online experience. If you have a demonstrated ability to develop engaging content and the drive to help us reach our goals, this is the perfect opportunity for you!
Responsibilities:
- Develop and execute a comprehensive social media strategy to grow our online presence and strengthen our brand
- Monitor and analyze social media trends and create compelling content that engages customers and drives engagement
- Monitor customer feedback and respond to comments and inquiries in a timely manner
- Collaborate with other departments to ensure that social media and digital marketing initiatives are properly integrated into the overall business objectives
- Develop and maintain relationships with key influencers, partners, and vendors
- Manage and track all social media accounts, including budgeting and reporting
- Stay up to date with the latest industry trends and developments, and keep abreast of new social media tools and strategies
- Develop and implement creative strategies to increase followers and engagement
- Monitor and analyze social media performance metrics to ensure campaigns are meeting objectives
- Develop and implement social media campaigns that align with business objectives
- Manage and maintain relationships with customers, responding to inquiries and comments in a timely manner
- Lead and manage social media team members, providing guidance and mentorship
- Foster relationships with other social media influencers and brands
- Create and manage editorial calendars and content distribution plans
- Ensure that all social media content adheres
Strong Communication And Interpersonal Skills
Creative Writing And Copywriting Skills
Knowledge Of Social Media Platforms And Analytics Tools
Ability To Create And Implement Effective Social Media Strategies
Excellent Organizational And Multitasking Skills
Understanding Of The Target Audience
Experience In Customer Service And Community Management
Knowledge Of Seo And Digital Marketing Principles
Advertising
Graphic Design
Campaign Management
Content Creation
Digital Marketing
SEO
Video Production
Reporting
Analytics
Listening
community management
Copywriting
Social media strategies
Influencer outreach
Content curation
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organizational skills
Teamwork
Positive Attitude
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Social Media Manager in San Jose, CA, USA is $50,000 to $85,000 per year. This range includes base salary, bonus, and other potential benefits associated with the position.
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PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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