Welcome to PayPal – where we are committed to making the world a simpler, safer, and more rewarding place for everyone. We are seeking a highly experienced and accomplished Senior Director, Insights to join our dynamic team and drive our global insights strategy forward. As a leader in the payments industry, PayPal relies on data and insights to guide our decision-making and improve the overall customer experience. In this role, you will have the opportunity to shape and elevate our insights capabilities, leveraging cutting-edge technology and analytics to unlock valuable insights and drive business growth. If you are a strategic thinker, a strong leader, and have a passion for delivering impactful insights, we invite you to apply and be a part of our innovative and inclusive culture.
- Develop and lead the global insights strategy for PayPal, aligning it with the company's overall goals and objectives.
- Leverage data and analytics to identify key business trends, opportunities, and challenges, and provide actionable insights to drive business growth.
- Collaborate with cross-functional teams, including Product, Marketing, and Finance, to identify and prioritize research needs and develop insights-driven solutions.
- Stay current on industry trends and best practices in data analytics and insights to continuously improve and innovate the company's insights capabilities.
- Manage a team of analysts and researchers, providing mentorship, guidance, and support to ensure high-quality work and professional growth.
- Oversee the development and execution of research studies, including surveys, focus groups, and other methodologies, to gather insights from customers and stakeholders.
- Present insights and recommendations to senior leadership and other stakeholders, effectively communicating complex data in a clear and compelling manner.
- Collaborate with external partners and vendors to leverage their expertise and resources to enhance the company's insights capabilities.
- Ensure compliance with data privacy and security regulations, maintaining the highest standards of ethics and integrity in handling sensitive information.
- Foster a culture of innovation, collaboration, and continuous learning within the team and across the organization.
Extensive Experience In Market Research And Data Analysis: A Senior Director, Insights At Paypal Should Have A Strong Background In Conducting Market Research, Analyzing Data, And Presenting Actionable Insights To Inform Business Decisions.
Proven Leadership And Management Skills: This Role Will Involve Overseeing A Team Of Analysts And Researchers, Making It Essential For The Candidate To Have Demonstrated Leadership Capabilities, Including The Ability To Effectively Delegate Tasks And Provide Guidance.
Strong Business Acumen And Strategic Thinking: As A Senior Leader, This Individual Will Be Responsible For Identifying Key Market Trends And Opportunities, Developing Insights-Driven Strategies, And Driving Business Growth. Therefore, They Should Possess A Strong Understanding Of The Industry And Be Able To Think Strategically.
Excellent Communication And Collaboration Skills: The Senior Director, Insights Will Need To Collaborate With Cross-Functional Teams, Including Marketing, Product, And Finance. Strong Communication Skills, Both Written And Verbal, Are Crucial For Effectively Conveying Insights And Recommendations To Stakeholders.
Experience In The Payments Industry: While Not A Mandatory Requirement, Experience In The Payments Industry Or A Similar Field Would Be Beneficial For This Role. It Would Provide The Candidate With A Deeper Understanding Of The Industry Landscape, Customer Behavior, And Competitive Dynamics, Enabling Them To Deliver More Impactful Insights.
Strategic Planning
Communication
Market Research
Leadership
Analytical Thinking
Trend Analysis
Business acumen
Customer segmentation
Collaboration
consumer insights
Data Interpretation
Competitive intelligence
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Director, Insights in Scottsdale, AZ, USA is between $140,000 - $170,000 per year. This can vary depending on factors such as years of experience, industry, and the specific company.
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PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.
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