PayPal

Manager, Customer Success Management

PayPal

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for a dynamic, customer-focused professional to join us as a Manager of Customer Success Management at PayPal. In this role, you will be responsible for driving customer engagement and satisfaction through a comprehensive customer success program that supports our clients’ success.You should have a strong understanding of customer success best practices, with a proven track record of success in managing customer engagements. A successful candidate should have excellent communication, organizational, and problem-solving skills, and be comfortable working in a fast-paced, results-oriented environment.If you have a passion for helping customers succeed and are looking for an opportunity to make a positive impact on our business, this could be the role for you.

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Knowledge Of Paypal Products And Services

  • Strong Problem-Solving Abilities

  • Ability To Lead And Manage A Team

  • Knowledge Of Customer Service

  • Knowledge Of Customer Success Strategies

  • Understanding Of Customer Data And Analytics

  • Ability To Stay Organized And Prioritize Tasks

Required Skills
  • Planning

  • Communication

  • Coaching

  • Negotiation

  • Leadership

  • Teamwork

  • Organization

  • Analytical

  • Problem-Solving

  • Adaptability

  • Decision-Making

  • Time-Management

  • Conflict-Resolution

  • Strategic

  • Process-Oriented

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Manager, Customer Success Management in Chicago, IL, USA is between $64,500 and $90,400 per year. The salary range will depend on factors such as experience, education, and industry.

Additional Information
PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PayPal

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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