Service Specialist - Dedicated Service Center

At Paychex, we are looking for a Service Specialist - Dedicated Service Center who is passionate about providing outstanding customer service. The ideal candidate will have a strong commitment to helping clients, a keen eye for detail, and the ability to juggle multiple projects at once in a fast-paced environment. If you're an organized, proactive, and customer-focused individual with experience in customer service, we want to hear from you!Required Qualifications:• Bachelor's degree in Business, Accounting, Finance or related field• 2+ years of customer service experience• Excellent communication skills and customer service aptitude• Thorough understanding of customer service principles and practices• Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)• Ability to handle a high volume of customer inquiries in a timely manner• Strong attention to detail and accuracy• Ability to work independently and as part of a team• Ability to work well under pressure and in tight deadlines• Excellent problem-solving and organizational skills

Responsibilities:

1. Handle a high volume of customer inquiries in a timely and accurate manner.
2. Provide excellent customer service and develop strong customer relationships.
3. Utilize Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) to complete customer service tasks.
4. Remain organized and manage multiple projects at once in a fast-paced environment.
5. Demonstrate strong problem-solving and organizational skills.
6. Adhere to customer service principles and practices.
7. Maintain a commitment to helping clients.
8. Address customer issues and concerns promptly and professionally.
9. Keep up to date with new customer service techniques and strategies.
10. Work independently and as part of a team.

According to JobzMall, the average salary range for a Service Specialist - Dedicated Service Center in Phoenix, AZ, USA is between $39,000 and $53,700 per year. The median salary is $45,900 per year. This salary range is based on the data from 31 job postings.

Paychex, Inc. is an American provider of human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.