
Service Representative - 401(k) Ops Transactions
Paychex is seeking an experienced and motivated Service Representative - 401(k) Ops Transactions to join our team. The ideal candidate for this role will be a detail-oriented individual with a passion for providing exceptional customer service.The Service Representative - 401(k) Ops Transactions will process, review, and reconcile all 401(k) transactions. This individual will need to be comfortable working in a fast-paced, ever-changing environment while ensuring accuracy and compliance with state and federal regulations.To join our team, the ideal candidate will have a minimum of two years of experience in a similar role, a working knowledge of 401(k) and IRA operations, and an understanding of the regulations and guidelines governing these accounts. Previous experience with 401(k) contributions, distributions, loans, and rollovers is also beneficial. The candidate must have excellent communication skills and an ability to work both independently and collaboratively.If you are a customer service-oriented individual with the necessary experience and qualifications, we invite you to apply today.
Responsibilities:
- Process, review, and reconcile all 401(k) transactions.
- Ensure accuracy and compliance with state and federal regulations.
- Maintain a working knowledge of 401(k) and IRA operations.
- Have an understanding of the regulations and guidelines governing 401(k) accounts.
- Handle 401(k) contributions, distributions, loans, and rollovers.
- Provide exceptional customer service.
- Communicate effectively with clients.
- Manage a fast-paced, ever-changing environment.
- Work both independently and collaboratively.
- Remain up-to-date on industry regulations and standards.
Or Related Field
Proficiency In Microsoft Office Suite
Bachelor's Degree In Business
Finance
Strong Analytical And Problem-Solving Skills
At Least Two Years Of Experience In Customer Service And/Or (K) Retirement Plan Administration
Knowledge Of Retirement Plan Regulations And Rules
Excellent Verbal And Written Communication Skills
Ability To Work Independently As Well As In A Team Setting
Documentation
Research
Communication
Time Management
Attention to detail
PayChex
Client Service
Compliance
Analysis
Organization
Transactions
Problem-Solving
Professionalism
Ops
(K)
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Service Representative - 401(k) Ops Transactions in St. Petersburg, FL, USA is $38,000 to $48,000 per year. This range includes base salary and bonuses. The job description for this position includes processing transactions, preparing reports, and providing customer service related to 401(k) accounts.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Paychex, Inc. is an American provider of human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started