Service Partner - Insurance Services

Paychex is looking for an experienced and service-minded individual to join our team as a Service Partner - Insurance Services. In this role, you will be responsible for providing excellent customer service, technical assistance, and account reconciliation to our insurance clients. The ideal candidate will have a passion for customer service, a strong understanding of insurance operations and regulations, and excellent problem-solving skills. If you are a detail-oriented, organized, and dependable individual looking to join a dynamic team, we want to hear from you!To be successful in this role, you will need a Bachelor's degree in a related field with at least two years of experience in the insurance industry. You must have excellent communication skills, both written and verbal, and be comfortable working with various technologies and software. A background in customer service and experience in account reconciliation will be invaluable. Above all, you must be passionate about helping customers and passionate about delivering quality service.

Responsibilities:

1. Provide excellent customer service and technical assistance to insurance clients.
2. Manage account reconciliation activities for clients.
3. Stay up-to-date with regulations and changes in the insurance industry.
4. Answer customer inquiries and respond to any customer service issues.
5. Utilize various technologies and software to provide customer solutions.
6. Develop and maintain strong relationships with clients.
7. Execute customer service activities in a timely and efficient manner.
8. Maintain accurate records of customer interactions and account reconciliations.
9. Monitor customer service levels and identify areas for improvement.
10. Work collaboratively with the team to ensure customer satisfaction.

According to JobzMall, the average salary range for a Service Partner - Insurance Services in Rochester, NY, USA is between $37,000 and $63,000 per year. This range is based on salaries reported by employees and employers on the JobzMall website. Salaries can vary depending on experience, qualifications, and other factors.

Paychex, Inc. is an American provider of human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.