
401(k) Field Support Specialist
At Paychex, we are seeking a highly organized and detail-oriented 401(k) Field Support Specialist who is passionate about helping our customers succeed. In this role, you will be responsible for providing technical and benefit administration support to our clients and field offices.Successful candidates must have excellent customer service and communication skills, as well as the ability to work independently and collaboratively. You should be knowledgeable of 401(k) regulations, possess strong problem-solving abilities, and have the capacity to manage multiple tasks and prioritize work.If you have a passion for helping others and the commitment to work hard and contribute to the success of the organization, we’d love to hear from you!
Responsibilities:
- Provide technical and benefit administration support to Paychex clients and field offices.
- Demonstrate excellent customer service and communication skills.
- Work independently and collaboratively.
- Stay up to date on 401(k) regulations.
- Possess strong problem-solving abilities.
- Manage multiple tasks and prioritize work.
- Contribute to the success of the organization.
Excellent Customer Service Skills
Proficiency In Microsoft Office Suite
Strong Communication And Organizational Skills
Knowledge Of (K) Compliance Regulations
Ability To Manage Multiple Tasks Simultaneously
Experience With Web-Based Applications
Knowledge Of Payroll And Retirement Services
Bachelor's Degree In Business Administration Or Related Field
Consulting
Training
Troubleshooting
Auditing
Reporting
Documenting
Assisting
communicating
Answering
Administering
Verifying
Investigating
Compiling
Reconciling
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
self-motivation
Teamwork
Adaptability
According to JobzMall, the average salary range for a 401(k) Field Support Specialist in St. Petersburg, FL, USA is $45,000 - $70,000 per year. This salary range is based on the experience of the specialist and the employer's budget.
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Paychex, Inc. is an American provider of human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 670,000 payroll clients in the U.S. and Europe.

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