Papa John's Pizza

Shift Manager

Papa John's Pizza

Tempe, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for pizza? Do you thrive in a fast-paced environment and enjoy working with a team? If so, we have the perfect opportunity for you! We are seeking a motivated and experienced Shift Manager to join our Papa John's Pizza family. As a Shift Manager, you will play a crucial role in ensuring the success of our restaurant operations. If you have a strong work ethic, excellent communication skills, and a genuine love for customer service, we want to hear from you! Join us and become a part of a dynamic team dedicated to delivering delicious pizzas and exceptional service to our customers.

  1. Overseeing Restaurant Operations: The Shift Manager will be responsible for overseeing all aspects of restaurant operations, including managing staff, ensuring food quality and safety, and maintaining a clean and organized environment.
  2. Leading and Motivating Staff: This role requires a natural leader who can effectively motivate and lead a team of employees to meet and exceed performance targets. The Shift Manager will be responsible for training and coaching staff, delegating tasks, and promoting a positive work culture.
  3. Customer Service: The Shift Manager will be responsible for ensuring that customers receive the best service possible. This includes addressing and resolving any customer complaints, maintaining a high level of customer satisfaction, and promoting a welcoming and friendly atmosphere in the restaurant.
  4. Managing Inventory and Ordering: The Shift Manager will be responsible for managing inventory levels, placing orders, and ensuring that the restaurant has adequate supplies to meet customer demand.
  5. Ensuring Quality and Safety Standards: The Shift Manager will be responsible for ensuring that all food products meet the highest quality and safety standards. This includes monitoring food temperatures, enforcing proper food handling procedures, and conducting regular inspections.
  6. Handling Cash and Financial Transactions: The Shift Manager will be responsible for handling cash and credit card transactions, reconciling cash drawers, and ensuring accurate financial records.
  7. Adhering to Company Policies and Procedures: The Shift Manager must ensure that all employees follow company policies and procedures, including food safety and health standards, to maintain a safe and compliant working environment.
  8. Problem Solving and Decision Making: The Shift Manager will be required to make quick and effective decisions to resolve any issues that may arise during their shift. They must be able to think critically and solve problems in a fast-paced environment.
  9. Communication and Collaboration: The Shift Manager must have excellent communication skills to effectively relay information to staff, customers, and other managers. They must also be able to collaborate with other managers to ensure smooth operations and exceptional service.
  10. Working in a Fast-Paced Environment:
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Prior Experience In A Leadership Or Supervisory Role, Preferably In A Fast-Paced Restaurant Environment.

  • Strong Communication And Interpersonal Skills To Effectively Manage A Team And Interact With Customers.

  • Knowledge Of Papa John's Pizza Operations, Including Food Preparation, Inventory Management, And Customer Service.

  • Ability To Multitask And Prioritize Tasks, While Maintaining A High Level Of Efficiency And Quality.

  • Flexibility To Work Evenings, Weekends, And Holidays As Needed, And Willingness To Take On Additional Responsibilities As Assigned.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Organizational Skills

  • Leadership

  • Conflict Resolution

  • customer service

  • Decision Making

  • Teamwork

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Manager in Tempe, AZ, USA is between $29,000 and $46,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the Shift Manager is working in.

Additional Information
Papa John's Pizza is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 28th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Papa John's Pizza

Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States. Papa John's International has restaurants in 45 countries around the world.

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