Are you a dynamic leader with a passion for the restaurant industry? Are you ready to take your career to the next level and become an integral part of a fast-growing pizza chain? Papa John's Pizza is looking for a General Manager to join our team and help us deliver the best pizza and customer experience to our loyal customers. As the General Manager, you will be responsible for overseeing all aspects of the restaurant, including managing a team, ensuring high-quality food and service, and driving sales and profit. We are seeking a motivated and experienced individual with strong leadership skills, a customer-centric mindset, and a proven track record of success in the food service industry. If you are ready to make a difference and be a part of a fun and energetic team, we want to hear from you!
- Oversee the daily operations of the restaurant, including managing staff, ensuring cleanliness and organization, and maintaining high-quality food and service standards.
- Develop and implement strategies to drive sales and increase profitability, including creating and executing marketing plans, managing inventory and costs, and identifying opportunities for growth.
- Hire, train, and motivate a team of employees, including conducting performance evaluations, providing coaching and development opportunities, and resolving any issues or conflicts.
- Ensure compliance with all company policies, procedures, and standards to maintain a safe and welcoming environment for customers and employees.
- Monitor and analyze financial reports to identify areas for improvement and make necessary adjustments to meet or exceed sales and profit goals.
- Maintain strong relationships with vendors, suppliers, and other business partners to ensure timely delivery of products and services.
- Foster a customer-centric culture by providing excellent service and addressing any customer concerns or complaints in a timely and professional manner.
- Stay up-to-date with industry trends and competition to make informed decisions and continuously improve the restaurant's offerings and operations.
- Conduct regular meetings with staff to discuss goals, provide feedback, and ensure everyone is working towards the same objectives.
- Lead by example and serve as a role model for the team by demonstrating a strong work ethic, positive attitude, and commitment to delivering exceptional customer service.
Previous Management Experience: A General Manager At Papa John's Pizza Should Have At Least 2-3 Years Of Experience In A Management Role, Preferably In The Food Or Hospitality Industry. This Experience Should Demonstrate The Ability To Lead And Manage A Team Of Employees, Handle Customer Complaints, And Ensure Operational Efficiency.
Strong Communication Skills: As A General Manager, Effective Communication Is Crucial In Order To Maintain A Positive Work Environment And Ensure Clear Communication With Both Employees And Customers. This Includes Strong Verbal And Written Communication Skills, As Well As The Ability To Actively Listen And Provide Constructive Feedback.
Understanding Of Financial Management: Papa John's Pizza General Managers Should Have A Solid Understanding Of Financial Management, Including Budgeting, Cost Control, And Inventory Management. They Should Also Be Able To Analyze Financial Reports And Make Strategic Decisions To Improve Profitability.
Customer Service Orientation: Papa John's Pizza Is Known For Its Commitment To Providing Exceptional Customer Service. The Ideal General Manager Should Have A Customer-Centric Mindset And Be Able To Train And Motivate Their Team To Deliver Excellent Service To Every Customer.
Leadership Skills: Papa John's Pizza General Managers Should Possess Strong Leadership Skills And Be Able To Inspire Their Team To Achieve Goals And Maintain High Standards. This Includes The Ability To Delegate Tasks, Provide Feedback, And Make Decisions In A Fast-Paced Environment. They Should Also Lead By Example And Uphold Company Values And Policies.
Inventory Management
Communication
Time Management
Marketing
Leadership
customer service
Quality Control
Team Building
Financial Management
staff training
Problem-Solving
Menu Planning
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a General Manager in St. Louis, MO, USA is $64,000 to $120,000 per year. This range can vary depending on the specific industry, company size, and level of experience of the General Manager. Additionally, bonuses, benefits, and other forms of compensation may also impact the overall salary package.
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Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States. Papa John's International has restaurants in 45 countries around the world.
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