Are you a leader with a passion for pizza? Do you thrive in a fast-paced environment? Look no further, because Papa John's Pizza is seeking a dynamic and experienced General Manager to join our team. As the General Manager, you will be responsible for overseeing all aspects of our restaurant operations, including managing staff, ensuring customer satisfaction, and driving sales. To be successful in this role, you must possess strong leadership skills, a customer-centric mindset, and a love for all things pizza. If this sounds like you, we would love to hear from you!
- Oversee all aspects of restaurant operations, including kitchen, front-of-house, and delivery services.
- Manage and train staff, including hiring, scheduling, and performance evaluations.
- Ensure exceptional customer service and satisfaction by maintaining high-quality food and service standards.
- Develop and implement strategies to increase sales and drive business growth.
- Monitor and manage inventory levels to ensure adequate supply and minimize waste.
- Maintain a clean, safe, and organized restaurant environment.
- Handle and resolve customer complaints or issues in a timely and professional manner.
- Establish and maintain relationships with vendors and suppliers.
- Keep up-to-date with industry trends and competitors to make necessary adjustments to improve performance.
- Create and implement marketing initiatives to attract and retain customers.
- Monitor financial performance and manage budgets to achieve profitability goals.
- Train and enforce compliance with company policies and procedures.
- Conduct regular staff meetings to communicate updates, address concerns, and foster a positive work environment.
- Ensure compliance with health and safety regulations.
- Continuously assess and improve processes and procedures to increase efficiency and productivity.
Strong Leadership Skills: A General Manager At Papa John's Pizza Should Possess Excellent Leadership Qualities To Effectively Manage And Motivate A Team.
Prior Experience In The Restaurant Industry: A General Manager Should Have Previous Experience In The Restaurant Industry, Preferably In A Managerial Role, To Understand The Operations And Requirements Of A Busy Pizza Restaurant.
Knowledge Of Pizza Industry And Market Trends: The General Manager Should Have A Good Understanding Of The Pizza Industry And Keep Up With Market Trends To Make Strategic Decisions That Will Help The Restaurant Succeed.
Excellent Communication And Customer Service Skills: As The Face Of The Restaurant, A General Manager Should Have Exceptional Communication And Customer Service Skills To Interact With Customers, Handle Complaints, And Maintain A Positive Image Of The Restaurant.
Proven Track Record In Managing Budgets And Achieving Financial Targets: Papa John's Pizza Is A Business, And The General Manager Should Have Experience In Managing Budgets, Controlling Costs, And Achieving Financial Targets To Ensure The Profitability Of The Restaurant.
Strategic Planning
Inventory Management
Communication
Time Management
Marketing
Problem Solving
Leadership
customer service
Team Building
Financial Management
Training and Development
Menu Development
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a General Manager in Claremont, CA, USA is between $73,000 and $118,000 per year. However, this can vary depending on the industry, company size, and individual qualifications and experience. Some General Managers may also receive bonuses or other benefits in addition to their base salary.
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Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States. Papa John's International has restaurants in 45 countries around the world.

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