Papa John's Pizza

Assistant General Manager

Papa John's Pizza

Des Moines, IA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Papa John's Pizza, where we strive to provide our customers with the best pizza experience possible. We are currently seeking a highly motivated and experienced Assistant General Manager to join our team. As an Assistant General Manager, you will play a crucial role in the success of our restaurant by supporting the General Manager in overseeing all aspects of operations, from ensuring exceptional customer service to maintaining high-quality standards in our food and service. We are looking for someone who is passionate about the pizza industry, thrives in a fast-paced environment, and has a strong leadership background. If you are a self-starter with excellent communication and organizational skills, this may be the perfect opportunity for you. Join us in our mission to deliver better ingredients, better pizza, and a better experience for our customers.

  1. Assist the General Manager in overseeing all aspects of restaurant operations, including but not limited to customer service, food quality, and staff management.
  2. Maintain a high level of customer satisfaction by ensuring that all guests receive exceptional service.
  3. Help to develop and implement strategies to increase sales and profitability.
  4. Train and supervise staff, ensuring they adhere to company policies and procedures.
  5. Ensure that all food and beverage products are consistently prepared and served according to company standards.
  6. Monitor inventory levels and order supplies as needed to maintain appropriate stock levels.
  7. Assist with scheduling and payroll management.
  8. Foster a positive and collaborative work environment by promoting teamwork and resolving conflicts.
  9. Conduct regular staff meetings to communicate company updates and address any concerns.
  10. Maintain a clean and organized restaurant, adhering to all health and safety regulations.
  11. Assist with marketing initiatives to attract and retain customers.
  12. Provide support to the General Manager in managing finances and budgeting.
  13. Stay up-to-date with industry trends and make recommendations for improvement.
  14. Collaborate with the General Manager to develop and implement strategies for business growth.
  15. Lead by example and uphold company standards of professionalism, integrity, and excellence.
Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Strong Leadership Skills: The Assistant General Manager Must Have Experience In Managing And Supervising A Team Of Employees, As Well As The Ability To Delegate Tasks And Motivate Staff To Achieve Goals.

  • Excellent Communication Skills: The Job Requires Effective Communication With Team Members, Superiors, And Customers. The Assistant General Manager Must Be Able To Clearly Convey Expectations And Address Any Issues That May Arise.

  • Knowledge Of Restaurant Operations: A Thorough Understanding Of Restaurant Operations, Including Inventory Management, Food Safety Standards, And Customer Service Protocols, Is Essential For This Role.

  • Customer Service Experience: The Assistant General Manager Should Have Experience In Providing Excellent Customer Service And Be Able To Handle Customer Complaints And Concerns In A Professional And Timely Manner.

  • Organizational Skills: This Position Requires Strong Organizational Skills To Manage Multiple Tasks And Responsibilities, Such As Scheduling, Budgeting, And Maintaining Inventory Levels. Attention To Detail And The Ability To Prioritize Tasks Are Critical For Success In This Role.

Required Skills
  • Budgeting

  • Communication

  • Time Management

  • Marketing

  • Team Management

  • Leadership

  • Inventory Control

  • customer service

  • Sales management

  • Problem-Solving

  • Decision-Making

  • Menu Planning

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant General Manager in Des Moines, IA, USA is $49,000 - $70,000 per year. This can vary depending on the specific industry, company size, and level of experience.

Additional Information
Papa John's Pizza is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 28th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Papa John's Pizza

Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States. Papa John's International has restaurants in 45 countries around the world.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started