Analyst, Field Technology Advocate
The Field Technology Advocate (FTA) is the primary liaison for Franchise above-cafe users and the Panera LLC IT Department. Build relationships effectively and efficiently with Customers, Vendors, and Suppliers. Partner with Franchise Field Support, Development, and Operations, as well as other groups within Panera LLC. to improve processes and drive overall company initiatives. Be a subject matter expert on appropriate IT projects and initiatives to provide strategic support and share learnings to Franchise above-cafe users Communicate critical IT information directly with the field regarding departmental initiatives and rollouts.
2+ years of experience in IT, customer service, or project management related field.
Willingness and ability to travel – minimum of 30%
After hours and weekend support as required.
Documentation
Customer Relationship Management
Time Management
Project Management Skills
Analytical skills
Prioritizing skills
Communication Skills
Adaptability
Result Driven
Proven Leadership & Quality Team Player
According to JobzMall, the average salary range for a Analyst, Field Technology Advocate in 3630 S Geyer Rd, St. Louis, MO 63127, USA is between $53,000 and $82,000. The salary range can vary depending on experience level, skill set, qualifications, and other factors.
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Panera Bread Company is an American chain store of bakery-café fast casual restaurants with over 2,000 locations, all of which are in the United States and Canada. Its headquarters are in Sunset Hills, Missouri, a suburb of St. Louis.
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