Palo Alto Networks

Senior Manager, Renewals Representatives EMEA and LATAM

Palo Alto Networks
Amsterdam, Netherlands
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Palo Alto Networks, a leading multinational cybersecurity company dedicated to protecting our customers from cyber threats. We are looking for a highly skilled and motivated Senior Manager to lead our Renewals Representatives teams in the EMEA and LATAM regions. As a Senior Manager, you will play a crucial role in driving growth and ensuring customer satisfaction through the renewal of our products and services. This is an exciting opportunity for a dynamic leader with a passion for cybersecurity and a proven track record in managing high-performing teams. If you are ready to take on a challenging and rewarding role, we want to hear from you.

  1. Lead and manage a team of Renewals Representatives in the EMEA and LATAM regions.
  2. Develop and implement strategies to drive growth and increase customer retention through product and service renewals.
  3. Monitor and analyze renewal metrics and performance to identify areas for improvement and take necessary actions.
  4. Collaborate with cross-functional teams to ensure timely and successful renewals, including Sales, Customer Success, and Product teams.
  5. Provide guidance and support to team members, including training, coaching, and performance evaluations.
  6. Establish and maintain relationships with key customers to understand their needs and ensure high levels of satisfaction.
  7. Stay updated on industry trends and competitor activities to inform renewal strategies.
  8. Develop and track key performance indicators (KPIs) to measure team and individual performance.
  9. Communicate with senior management on renewal performance and provide recommendations for improvement.
  10. Foster a positive and collaborative team culture to promote productivity and employee engagement.
  11. Identify and implement process improvements to increase efficiency and effectiveness of the renewal process.
  12. Ensure compliance with company policies and procedures, as well as industry regulations.
  13. Represent the company at industry events and conferences to promote our products and services.
  14. Maintain a deep understanding of our products and services and effectively communicate their value to customers.
  15. Continuously seek opportunities for professional development and growth within the company.
Where is this job?
This job is located at Amsterdam, Netherlands
Job Qualifications

  • Extensive Sales Experience: A Senior Manager, Renewals Representatives Emea And Latam Must Have A Strong Background In Sales, With A Proven Track Record Of Success In Meeting And Exceeding Revenue Targets.

  • Knowledge Of Emea And Latam Markets: In Order To Effectively Manage The Renewals Representatives In These Regions, A Senior Manager Must Have A Deep Understanding Of The Unique Challenges And Opportunities Present In The Emea And Latam Markets.

  • Leadership Skills: As A Senior Manager, This Individual Will Be Responsible For Leading And Developing A Team Of Renewals Representatives. Strong Leadership Skills, Including The Ability To Motivate And Mentor Team Members, Are Essential For Success In This Role.

  • Customer Relationship Management: Renewals Representatives Are Responsible For Building And Maintaining Strong Relationships With Customers. A Senior Manager Must Have Excellent Customer Relationship Management Skills And Be Able To Ensure That Customer Needs Are Met And Expectations Are Exceeded.

  • Technical Knowledge: While A Senior Manager In This Role May Not Need To Be An Expert In Technical Aspects Of Palo Alto Networks Products, A Strong Understanding Of The Technology And Its Capabilities Is Necessary In Order To Effectively Communicate With Customers And Support The Renewals Representatives In Their Sales Efforts.

Required Skills

  • Strategic Planning

  • Contract Management

  • Time Management

  • Problem Solving

  • Negotiation

  • Leadership

  • customer service

  • Team Building

  • Relationship Building

  • Sales management

  • Analytical

  • Cross-Cultural Communication

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Manager, Renewals Representatives EMEA and LATAM in Amsterdam, Netherlands is between €95,000 and €120,000 per year. This may vary depending on the specific company, industry, and level of experience.

Additional Information
Palo Alto Networks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesDutch
Job PostedApril 21st, 2025
Apply BeforeJanuary 14th, 2026
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About Palo Alto Networks

Palo Alto Networks, Inc. an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security.

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