Senior JIRA/Confluence Systems Engineer (US Citizen only)

Palo Alto Networks is seeking a highly skilled Senior JIRA/Confluence Systems Engineer to join our dynamic and innovative team. As a leader in the cybersecurity industry, we are dedicated to protecting our customers from the ever-evolving threat landscape. In this role, you will be responsible for managing and optimizing our JIRA/Confluence systems, playing a critical role in driving our company's success. We are looking for a motivated individual with a strong technical background and a passion for problem-solving. This position is only open to US citizens who are ready to make an impact and contribute to our mission of keeping the digital world safe. If you are a self-starter with excellent communication skills and a desire to constantly learn and grow, we encourage you to apply for this exciting opportunity.

1. Manage and optimize the JIRA/Confluence systems to ensure maximum efficiency and functionality for the organization.
2. Serve as the subject matter expert for JIRA and Confluence, providing guidance and support to team members and stakeholders.
3. Work closely with cross-functional teams to understand their requirements and configure JIRA and Confluence to meet their needs.
4. Develop and implement best practices for using JIRA and Confluence, ensuring consistency and standardization across the organization.
5. Troubleshoot and resolve technical issues related to JIRA and Confluence, ensuring minimal disruption to daily operations.
6. Conduct regular maintenance and upgrades of the JIRA and Confluence systems, ensuring they are up-to-date and secure.
7. Develop and maintain documentation and training materials for JIRA and Confluence, ensuring users are well-informed and able to utilize the systems effectively.
8. Stay up-to-date with industry trends and advancements in JIRA and Confluence, making recommendations for improvements and enhancements.
9. Collaborate with vendors and third-party partners to implement new features and integrations into the JIRA and Confluence systems.
10. Train and mentor junior team members on JIRA and Confluence best practices and troubleshooting techniques.
11. Ensure compliance with all relevant cybersecurity policies and regulations.
12. Act as a liaison between the organization and Atlassian support for any technical issues or system enhancements.
13. Continuously monitor the performance of the JIRA and Confluence systems and make necessary adjustments to ensure optimal performance.
14. Communicate effectively with stakeholders and team members to provide updates on system changes, upgrades, and any potential impact on daily operations.
15. Take a proactive approach to identify and resolve potential security risks or vulnerabilities in the JIRA and Confluence systems.

According to JobzMall, the average salary range for a Senior JIRA/Confluence Systems Engineer (US Citizen only) in Santa Clara, CA, USA is $130,000 - $180,000 per year. This range can vary depending on the candidate's experience, skills, and the specific job responsibilities. It is important to note that this salary range is only an estimate and may differ from company to company.

Palo Alto Networks, Inc. an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security.