Project Manager- Customer Success

As a Sr Operations Project Manager on the Customer Success (CS) team, you’ll be responsible for improving the scalability along with supporting the rollout of processes, programs, and tools to improve the Customer Success team's effectiveness. Aid in the deployment and management of ongoing health of Customer Success Tools (ex: Gainsight). Assist the functional leaders with new metrics, better understanding of the performance, and using data to make decisions. Drive cross-functional processes around defining, prioritizing, tracking action plans, and monitoring important metrics for CS. Actively participate in crafting and delivering key operational updates for CS leadership, executive leadership team, cross-functional teams, and external audiences. Review CS central operations processes and policies to help enhance workflow and develop a stronger operating mode.

According to JobzMall, the average salary range for a Project Manager- Customer Success in 3000 Tannery Way, Santa Clara, CA 95054, USA is between $90,000 and $130,000 per year. The exact salary for this job will depend on the individual's qualifications and experience.

Palo Alto Networks, Inc. an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security.