Palo Alto Networks

Principal, UX Mixed Method Researcher

Palo Alto Networks

Santa Clara, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Palo Alto Networks, a global leader in cybersecurity solutions. We are currently seeking a dynamic and experienced Principal, UX Mixed Method Researcher to join our talented team in Palo Alto, CA. In this role, you will have the opportunity to shape the user experience of our industry-leading products through a combination of quantitative and qualitative research methods. We are looking for a passionate individual with a strong background in user research, who is able to translate complex data into actionable insights. If you are a collaborative and innovative thinker with a deep understanding of UX principles, we encourage you to apply for this exciting opportunity.

  1. Conduct Mixed Method Research: Plan, design, and execute a variety of research studies using both quantitative and qualitative methods to gather data and insights on user experience.
  2. Collaborate with Product Teams: Work closely with product teams to understand their goals and objectives, and design research studies that align with business needs.
  3. Translate Data into Insights: Analyze and synthesize research findings to generate actionable insights and recommendations for product improvements.
  4. Develop Research Plans: Create detailed research plans, including study objectives, research methodology, participant recruitment, and data analysis.
  5. Recruit Participants: Utilize various recruitment methods to identify and recruit participants for research studies, ensuring a diverse and representative sample.
  6. Conduct User Interviews and Usability Tests: Conduct in-depth user interviews and usability tests to gather feedback on product features, design, and functionality.
  7. Analyze and Report Findings: Analyze and interpret research data, and prepare comprehensive reports and presentations to communicate findings to stakeholders and inform product decisions.
  8. Stay Current on User Experience Trends: Stay updated on the latest user experience trends, best practices, and research methods, and incorporate them into research plans and processes.
  9. Collaborate with Cross-functional Teams: Work collaboratively with cross-functional teams, including designers, product managers, and engineers, to ensure research findings are effectively incorporated into product design and development.
  10. Uphold Quality Standards: Ensure research studies are conducted with integrity and uphold ethical standards in data collection and analysis.
  11. Continuous Improvement: Constantly evaluate and improve research methods and processes to ensure the highest quality of data and insights.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications
  • Extensive Experience In Ux Research: The Ideal Candidate Should Have A Strong Background In Ux Research, With A Proven Track Record Of Conducting Mixed Method Research Studies. This Should Include Both Qualitative And Quantitative Methods, Such As User Interviews, Surveys, Usability Testing, And Data Analysis.

  • Leadership Skills: As A Principal Ux Mixed Method Researcher, This Individual Will Be Responsible For Leading A Team Of Researchers And Collaborating With Cross-Functional Teams. Therefore, Strong Leadership Skills Are Essential, Including The Ability To Mentor And Develop Team Members, As Well As Effectively Communicate Research Findings To Stakeholders.

  • In-Depth Knowledge Of Ux Best Practices: The Candidate Should Have A Deep Understanding Of Ux Principles And Best Practices, And Be Able To Apply Them To Research Studies. This Includes Knowledge Of User-Centered Design, Information Architecture, And Usability Testing Methodologies.

  • Technical Expertise: Palo Alto Networks Is A Technology Company, And The Ideal Candidate Should Have A Strong Technical Background. This Includes Experience With Various Research Tools And Software, As Well As Proficiency In Data Analysis And Visualization.

  • Strategic Mindset: The Principal Ux Mixed Method Researcher Will Play A Key Role In Shaping The Overall User Experience Strategy At Palo Alto Networks. Therefore, The Ideal Candidate Should Have A Strategic Mindset, With The Ability To Identify Key Research Opportunities And Make Data-Driven Recommendations To Drive The Company's Ux Vision Forward.

Required Skills
  • Project Management

  • Data Analysis

  • Communication

  • Leadership

  • Design Thinking

  • Collaboration

  • ethnographic research

  • User-centered Design

  • Strategic Thinking

  • User testing

  • Usability Evaluation

  • Stake

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Principal, UX Mixed Method Researcher in Santa Clara, CA, USA is $160,000 to $200,000 per year. However, this can vary depending on the specific company, level of experience, and other factors. Some companies may offer salaries above or below this range. It is best to research the specific company and their salary offerings for this role.

Additional Information
Palo Alto Networks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2025
Apply BeforeApril 11th, 2026
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About Palo Alto Networks

Palo Alto Networks, Inc. an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security.

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