
Dekstop Support Engineer
At Palantir Technologies, we are in search of a highly motivated, customer-oriented Desktop Support Engineer with an uncompromising commitment to excellence. The ideal candidate will have a strong technical background and a passion for problem solving. In this role, you will provide technical assistance to internal and external customers and ensure that all customer inquiries are handled in a timely and professional manner.To be successful in this role, you will need to have excellent customer service skills, a proven ability to troubleshoot and resolve technical issues, and a dedication to delivering exceptional service. You should also be well-versed in the latest desktop hardware, software, and networking technologies. A successful Desktop Support Engineer will have the ability to work independently, prioritize tasks, and quickly learn new technologies. If you are a motivated self-starter who is eager to join a world-class technology team, we want to hear from you!
Excellent Customer Service Skills
Strong Analytical And Problem-Solving Abilities
Knowledge Of Desktop Operating Systems
Familiarity With Computer Hardware Components
Knowledge Of Network Protocols
Experience With Remote Support Tools
Understanding Of It Security Concepts
Ability To Learn And Adapt Quickly To New Technologies
Documentation
Security
Networking
Troubleshooting
Problem Solving
Debugging
customer service
Software Installation
System Administration
System Monitoring
Network Monitoring
Hardware Maintenance
User Training
Data Recovery
Help Desk Support
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Dekstop Support Engineer in New York, NY, USA is $47,625 - $73,275 per year.
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Palantir Technologies is a software company that specializes in big data analytics and intelligence analysis. Founded in 2003, Palantir's mission is to help organizations use their data to solve the world's most pressing problems. Palantir's software platform allows users to integrate, manage, and analyze data from a wide range of sources, including structured and unstructured data, to create meaningful insights and actionable intelligence. The company's technology is used by government agencies, financial institutions, and other large organizations around the world to help them make better decisions based on data.

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