Operations Supervisor

We are looking for an experienced and detail-oriented Operations Supervisor to join the team at PacSun. As the Operations Supervisor, you will be responsible for overseeing daily operations, developing customer service standards, and ensuring the highest levels of customer satisfaction. You should have a proven track record of success in similar roles, as well as excellent organizational and communication skills. The ideal candidate is passionate about customer service and providing an exceptional shopping experience to PacSun customers. If you are looking for an opportunity to take ownership of operations and lead a team to success, we would love to hear from you!

Responsibilities:

1. Manage daily operations of PacSun, including staffing, inventory, and customer service.
2. Develop and implement customer service standards for PacSun, ensuring the highest levels of customer satisfaction.
3. Supervise and train staff to ensure the delivery of excellent customer service.
4. Monitor customer feedback and take appropriate action to address concerns.
5. Oversee the ordering and stocking of merchandise, ensuring accurate inventory levels.
6. Develop and implement operational policies and procedures.
7. Maintain a positive, productive work environment.
8. Track and analyze operational performance data to identify areas for improvement.
9. Stay up-to-date on industry trends and best practices.
10. Conduct regular staff meetings and performance reviews.

According to JobzMall, the average salary range for a Operations Supervisor in Grandville, MI, USA is $56,000 - $66,000 per year. The salary range can vary based on the company, experience, and qualifications.

Pacific Sunwear of California Inc., is a United States-based retail clothing brand rooted in the youth oriented culture and lifestyle of California. The company sells lifestyle apparel, along with footwear and accessories designed for teens and young adults.