Pacific Gas and Electric

Field Service Representative

Pacific Gas and Electric

Sacramento, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Pacific Gas and Electric is looking for an experienced, customer-oriented Field Service Representative to join our team. This individual will be responsible for providing top-notch customer service while working in the field across our service areas. The ideal candidate for this role has an aptitude for problem-solving and a dedication to providing superior customer service.To be successful in this role, the candidate must possess excellent communication skills, be highly organized and possess strong technical skills. Qualifications include a minimum of 3 years of experience in a field service role, a valid driver’s license and a clean driving record, and experience with customer service. Additionally, familiarity with Pacific Gas and Electric products and services is a plus.If you have a passion for providing excellent customer service and are a self-starter who enjoys working in the field, then we want to hear from you!

Responsibilities:

  1. Offer top-notch customer service while working in the field across Pacific Gas and Electric service areas.
  2. Possess excellent communication skills and be highly organized.
  3. Possess strong technical skills.
  4. Have a valid driver’s license and a clean driving record.
  5. Have a minimum of 3 years of experience in a field service role.
  6. Be familiar with Pacific Gas and Electric products and services.
  7. Solve customer service issues in an efficient and timely manner.
  8. Demonstrate a passion for providing excellent customer service.
  9. Act as a self-starter who enjoys working in the field.
  10. Maintain accurate records of all customer interactions.
Where is this job?
This job is located at Sacramento, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Customer Service Experience

  • Technical Aptitude

  • Knowledge Of Safety Protocols

  • Ability To Troubleshoot Complex Problems

  • Knowledge Of Pacific Gas And Electric Systems

  • Proficiency With Computers And Electronic Devices

  • Valid Driver’s License

Required Skills
  • Testing

  • Troubleshooting

  • Scheduling

  • customer service

  • Repairing

  • Documenting

  • Listening

  • organizing

  • Installing

  • Coordinating

  • Problem-Solving

  • Analyzing

  • Inspecting

  • Maintaining

  • Interacting

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Field Service Representative in Sacramento, CA, USA is between $35,000 and $55,000. This range is based on salary data collected from the U.S. Bureau of Labor Statistics and job postings by employers in the area. The exact salary for a Field Service Representative in Sacramento will depend on the employer, the candidate’s experience, and other factors.

Additional Information
Pacific Gas and Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Pacific Gas and Electric

PG&E Corp. is a holding company of PG&E Co., which engages in generation, transmission, and distribution of electricity and natural gas to customers.

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