Dispatch Operator

The Dispatch Operator at Pacific Gas and Electric is an essential role in our customer service team. This position requires an individual with excellent communication and problem-solving skills, as well as a strong understanding of customer service principles. The Dispatch Operator will be responsible for responding to customer inquiries in a timely and professional manner, as well as resolving customer complaints and coordinating field personnel to respond to emergencies. We are seeking someone who is highly motivated and organized, with the ability to multitask in a fast-paced work environment. The ideal candidate will possess strong interpersonal skills and be comfortable working in a team setting. The successful Dispatch Operator will be proactive and demonstrate excellent customer service skills, as well as excellent written and verbal communication skills. A high school diploma or equivalent is required.

Responsibilities:

1. Respond to customer inquiries in a timely and professional manner.
2. Resolve customer complaints.
3. Coordinate field personnel to respond to emergencies.
4. Possess strong interpersonal skills and be comfortable working in a team setting.
5. Proactively demonstrate excellent customer service skills.
6. Possess excellent written and verbal communication skills.
7. Be highly organized and able to multitask in a fast-paced work environment.
8. Have a high school diploma or equivalent.

According to JobzMall, the average salary range for a Dispatch Operator in Bakersfield, CA, USA is $35,000 to $45,000 per year.

PG&E Corp. is a holding company of PG&E Co., which engages in generation, transmission, and distribution of electricity and natural gas to customers.