Demand Response Coordinator

At Pacific Gas and Electric, we are looking for a motivated and experienced Demand Response Coordinator to join our team. This role is critical to our mission to provide reliable and affordable energy to our customers. The Demand Response Coordinator will be responsible for the successful execution of our demand response programs, leading program teams to ensure customer engagement and satisfaction. The ideal candidate will have extensive knowledge of customer service, demand response programs, and energy efficiency. They must also possess excellent communication and organizational skills, as well as the ability to collaborate with multiple stakeholders. We are looking for someone with a strong work ethic, who is driven to deliver results and strives to exceed expectations. If you are passionate about energy and customer service, and are looking for an exciting opportunity to make an impact, then this may be the role for you.

Responsibilities:

• Develop and implement successful demand response programs with customer engagement and satisfaction as top priorities
• Monitor and analyze customer data to identify ways to improve customer experience and energy efficiency
• Lead program teams to ensure effective delivery of demand response programs
• Collaborate with multiple stakeholders to ensure successful program execution
• Provide customer service support to ensure customer questions are answered and customer needs are met
• Maintain up-to-date knowledge of energy industry standards and related regulations
• Develop and maintain strong relationships with customers, vendors, and other stakeholders
• Develop and implement strategies to promote customer participation in demand response programs
• Track program performance and develop reports to measure results
• Ensure all program activities comply with applicable regulations and safety standards
• Analyze and recommend new programs or modifications to existing programs to improve efficiency and customer satisfaction.

According to JobzMall, the average salary range for a Demand Response Coordinator in Santa Barbara, CA, USA is $37,000 to $55,000 per year. This range is based on salary information from various job postings and is a general indication of the salary range that a Demand Response Coordinator in Santa Barbara can expect to make.

PG&E Corp. is a holding company of PG&E Co., which engages in generation, transmission, and distribution of electricity and natural gas to customers.